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Service Integrity & Restoral Engrg- Yakima, WA

Service Integrity & Restoral Engrg- Yakima, WA - ENG001831

The Service Integrity and Restoration Engineer is responsible for U.S. Cellular's wireless services integrity, health and operational state of the network that carry these services. This includes rapid restoral of operations in the event of a service impairment. This position is responsible to support existing and new emerging services and maintenance of the network elements across our Data Centers (DCs), Regional Connectivity Centers (RCCs), Carrier Hotels (CHs), and Local Connectivity Centers (LCCs). This includes the IMS and Signaling Core, 5G SA Core, 4G LTE EPC Core, Virtualized Mobile Core, Subscriber Services and Messaging, Prepay, Lawful Intercept, 911 Emergency Services, and the Wide Area Network (WAN) and it's interconnecting circuits.

  • Participate in outage restoration efforts for severity 1, 2, 3 and Sev 1-IM incidents for customer impacting issues within a 24x7 working environment.
  • Monitor, maintain, and operate the national network infrastructure (Data Centers/RCCs/LCCs) to meet network availability and reliability objectives to ensure the products and services U.S. Cellular provides operate as designed.
  • Utilize best practices standards to provide operational support for all voice, data, Prepay, WAN, signaling, wireless data connectivity and service delivery platforms/network for 1xCDMA, LTE/VoLTE and emerging technologies, aka the 2G, 3G, 4G and 5G networks.
  • Use key performance indicator (KPI) metrics to measure the overall results and develop remediation and improvement plans.
  • Use existing tools and methods that identify issues preemptively to minimize impact to customers and services.
  • Assist in the development of national/best practice network and organizational processes, procedures and playbooks that will allow the team to function more efficiently and productively.
  • Responsible to ensure proper tracking, reconciliation, inventorying, and disposal of capital assets (fixed assets) per all defined Sarbanes-Oxley (SOX) controls for LCC, RCC, and DC fixed assets as applies.
  • Bachelor's Degree (Electrical Engineering, IT, CS or related discipline) or equivalent work or military experience.
  • Minimum of 6 years of experience in wireless telecommunications, data networking, or operations.
  • Minimum of 4 - 6 years of experience using performance indicators to measure the overall results and develop remediation and improvement plans.
  • Qualified candidates should have experience using Tableau and other visual analysis platforms to develop and manage KPI's for the end-to-end network performance.
  • Strong foundation in technical aptitude in critical areas such as 5G Core, 4G/LTE, data networking, programing languages, tools, analytical and automation practices.
  • Qualified candidates will have experience in the following environments: IP, routing, signaling, server administration in virtual and non-virtual environments, application, packet technologies, LAN switching signaling, QoS, VoIP, carrier grade data centers and 1xCDMA and LTE network technologies.
  • Excellent oral and written communication skills.
  • Travel required.


  • Experience in software development is desired; especially focus in areas of Agile and DevOps
Job : Engineering Location(s) : Washington-YAKIMA_WA U.S. Cellular is an EEO employer and gives consideration to qualified applicants without regard to race/color/age/religion/sex/sexual orientation/gender identity/national origin/disability/veteran status, pregnancy or genetic information.

Salary Range
$35,000.00 - $60,000.00
per Year
Salary range estimated by
salary estimation provided by zippia
Yakima, WA, 98903, US