Student Services Program Coordinator II
International Student Services Advisor
Ctr for Global Engagement
PCLS - Slotted Classified
Full or Part Time
Hours per week
37.5 hours per week
Normal work days
Monday, Tuesday, Wednesday, Thursday, Friday
Normal work hours
8:30 am - 5:00 pm (37.5 hrs)
Does this position require driving?
Does this position require a credit check?
International Student Services Advisor
Serving as a part of a dynamic team supporting campus internationalization initiatives, this colleague will serve as the primary support advisor for the international student population at Coastal Carolina University, serving as a Designated School Official (DSO) and Alternate Responsible Official (ARO), reporting to the Senior Director of International Recruitment, Admissions, and Student and Scholar Services within a newly restructured unit that supports international students from recruitment through graduation.
Duties include but are not limited to: counsel students on immigration-related, acculturation, vocational, and academic matters that enable each student's ongoing compliance with immigration regulations and a positive and supportive environment in our community; serve as Designated School Official (DSO) and Alternate Responsible Officer (ARO) with the Student and Exchange Visitor Program (SEVP); manage the exchange student cooperation programs and other special programs; participate, as assigned by the Senior Director for International Recruitment, Admissions, and Student and Scholar Services, in campus and other activities in support of task areas; advocate for adjustments to policies and processes related to effective service of our international students and scholars and have opportunities to participate in other campus globalization programs and projects; develop, coordinate, and implement a strategic programming plan supportive of acculturation for international students and scholars; serve as advisor to the Intercultural Experience Community in collaboration with University Housing; serve as advisor to departmental student organizations including the International Club; provide instructional support in Global Achievement Pathway "GAP" and CHEPD program cooperation and assist in developing, organizing and promoting other speaking, listening and cultural opportunities for GAP students; and perform other duties as assigned.
Requirements: A bachelor's degree in a related field and a minimum of two (2) years' experience in student services programs is required. A minimum of one (1) year of full-time experience as a DSO and/or ARO and US Citizen or Permanent Resident status is required. Driver's license and a current, valid passport without restriction to travel are required. Must remain eligible at all times, per immigration guidelines, to serve as SEVIS Designated School Officer (DSO)/Alternate Responsible Officer (ARO), and submit to and pass ongoing background checks as a requirement of this position. In addition, this position requires the ability to organize multiple tasks and meet deadlines while working independently and as a team, excellent written and oral communication skills, demonstrated experience delivering excellent customer service, and the ability to work effectively with students and campus stakeholders. A master's degree in an area related to or in support of services to be provided to international student population is preferred. Three (3) years' of related experience in international student services, experience in programming for international student and/or scholar populations and two (2) years combined experience as a DSO (Designated School Official) and/or ARO (Alternate Responsible Officer) are preferred. Ability to communicate in language other than English, with preference for Chinese, experience with campus software systems and social media platforms, study, work or travel outside the United States and active or former member of NAFSA are all preferred.
Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, minutes from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 10,000 students from 46 states and 53 nations. The University is accredited by the Southern Association of Colleges and Schools to award the baccalaureate and selective master's degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in educational leadership, and Ph.D. degrees in Marine Science and Education.Coastal Carolina University is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply.
Interested applicants may apply on line at: https://jobs.coastal.edu/postings/16541. Applicants must submit a cover letter, resume, and contact information for three (3) professional references. Review of applications will begin immediately and continue until position is filled. Coastal Carolina University is an EO/AA employer.
Student Services Program Coordinator II (CB70/61121765/FTE-S00599P), full-time position with benefits. SC State Pay Band: 05. Salary will commensurate with qualifications and experience. Normal work hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. Must be flexible to meet the special scheduling needs of the university. Ability to serve programming outside regular work hours and to travel domestically and internationally. Occasional domestic and/or international travel in support of the position responsibilities may be required.
Bachelor's degree in related field. Minimum of two (2) years experience in student services programs. Minimum of 1 year of full-time experience as a DSO and/or ARO. US Citizen or Permanent Resident
Master's degree in area related to or in support of services to be provided to international student population is preferred. Three (3) years' of related experience in international student services is preferred. Experience in programming for international student and/or scholar populations is preferred. Two (2) years combined experience as a DSO (Designated School Official) and/or ARO (Alternate Responsible Officer) is preferred. Ability to communicate in language other than English, with preference for Chinese, is preferred. Experience with campus software systems and social media platforms is preferred. Study, work or travel outside the United States is preferred. Active or former member of NAFSA is preferred.
Required Licensure and/or Certification
Driver's license and a current, valid passport without restriction to travel are required. Must remain eligible at all times, per immigration guidelines, to serve as SEVIS Designated School Officer (DSO)/Alternate Responsible Officer (ARO), and submit to and pass ongoing background checks as a requirement of this position.
Knowledge, Skills & Abilities
Demonstrated experience delivering excellent customer service; ability to work effectively with students and campus stakeholders. Ability to organize multiple tasks and meet deadlines while working independently and as a team. Excellent written and oral communication skills. Demonstrated effectiveness with project management. Competency with MS Office (Excel, Word, PowerPoint, OneDrive, Teams, etc.). Ability to work effectively with people from different cultures; to adhere to deadlines; to provide effective service to students, scholars, and other campus stakeholders; to advance a level of global awareness and an interest in and a sensitivity to different world views; to communicate effectively in both written and oral forms; to operate responsibly within budgetary guidelines with minimal oversight; to demonstrate creativity in programming and problem-solving; and to work with electronic tools in support of job functions.
Additional comments regarding this position
Ability to serve programming outside regular work hours and to travel domestically and internationally.Occasional domestic and/or international travel in support of the position responsibilities may be required.
Analytical and Problem Solving, Confidentiality, Constant Interruptions, Customer Contact, Detailed Work, Language, Multiple Concurrent Tasks, Reading (documents or instruments), Reasoning, Stress, Training, Verbal Communication, Written Communication
Additional Mental Demands
Empathy and ability to work with students and scholars who are acclimating to the USA with patience and perseverance.
Carrying, Lifting, Driving, Sitting, Speaking, Standing, Walking, Writing
Physical Demands (Elements Exposed To)
None of these Listed
Additional Physical Demands
Please Select Any and All Equipment Needed to Perform the Duties
Computer and Peripheral Equipment, Copier, Telephone, Vehicles
List Any and All Additional Equipment Needed to Perform the Duties
Posting Detail Information
Number of Vacancies
Desired Start Date
Position End Date (if temporary)
Job Open Date
Job Close Date
Open Until Filled
Special Instructions to Applicants
Quicklink for Posting