ESSENTIAL RESPONSIBILITIES AND TASKS
Live and exemplify the Five Principles of Mars, Inc. within self and team.
Act as the extra eyes, ears and hands for the veterinarian to ensure the best quality pet care and to maximize the veterinarian's productivity. Lead communications with veterinarians and veterinary medical team to maintain the flow of patients.
Provide professional, efficient and exceptional service at all times. This includes performing procedures that do not require veterinarian assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets.
Educate clients about Optimum Wellness Plans, preventive care, pet health needs, any diagnosis or treatment, hospital services and other issues.
Obtain relevant information and history from clients and maintain proper and complete medical charts.
Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
Assist with surgery as applicable.
Utilize technical skills to the fullest, within state practice acts regarding duties of credentialed veterinary technicians.
Mentor other paraprofessionals in the hospital.
Other job duties as assigned.
EXPERIENCE, EDUCATION AND/OR TRAINING
Veterinary technician certification or licensure required (CVT, RVT, LVT, and LVMT). Associate's or Bachelor's degree from an AVMA accredited veterinary technology program, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. High School Diploma or equivalent preferred. Must be able to perform all required skills of AVMA accredited veterinary technology programs at a level in which to aid in the efficiency of the practice.
Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
One year related experience required with customer service preferred