Shift Leader

Full Time

Compensation: Competitive base pay + tips

Benefits: free shift meals, free bag of our premium coffee each week, free parking, an amazing coffee and culinary family, extensive training & growth opportunities and more!

Who We Are

Frank & Roze is an inspired coffee bar and caf , serving some of the world's most extraordinary coffees alongside a chef-driven, artisanal all-day menu. Our coffees are sublime, and the community is lively, fun, and welcoming. There are also unlimited opportunities to make a meaningful difference in a new company that is poised for growth.

Position Summary

We are seeking a Shift Leader to join our talented team of coffee and hospitality professionals. This is a great opportunity for an individual who has demonstrated a high level of skill and performance in the areas of specialty coffee, food, and hospitality and wants to help others to do the same. A positive attitude, and a strong desire to work in an environment where we strive to uplift the daily lives of everyone who walks through our doors is our focus.

Essential Responsibilities

• Lead by example at all times to demonstrate how a highly skilled and hospital barista approaches their work
  
• Act as a service lead, ensuring guests receive an exceptional hospitality experience by upholding our customer service standards, policies and procedures
  
• Develop a strong working relationship with other shift leaders and baristas, and promote a spirit of camaraderie within the group
  
• Maintain extensive knowledge of all Frank & Roze coffees, including their origins, roasts and flavor profiles, and ensure all beverage recipe standards are trained and upheld with the team
  
• Support and manage daily receipts, and ensure all cash handling procedures are maintained
  
• Support administrative duties, such as ordering, inventory and scheduling as needed
  

We look forward to welcoming new team members who take pride in their work, and enjoy working with other positive people on a fun and hard working team!