ICAN has a mandatory COVID-19 vaccination requirement for all staff. As part of your application, you will be asked to certify you are currently fully vaccinated fro COVID-19 or willing to be fully vaccinated from COVID-19 before starting work, including a booster shot if eligible.
ICAN now offers new hires a $500 signing bonus after completion of a probationary period of 90 days.
The Supported Employment Program Job Developer must be a flexible, people oriented and dependable individual. This position provides administrative support for individuals with developmental and physical disabilities. This position is directly responsible for providing client direct care through client work interest and skill assessment, job search activities, hiring practice, advocating for clients with hiring managers and decision makers in the community, and ensuring job or internship continuation. Job Developers help clients with assessment, application, hiring, onboarding, and training activities. This role also provides employment consultant services for the partial work programs. This position supports and fosters client choice. The Job Developer reports to the Supported Employment Program Manager.
Must be at least 21 years of age
Must be eligible to work legally in the United States
Must be fully vaccinated from Covid-19
Must be able to maintain regular attendance and arrive to meetings and appointments on time
Must have the ability to communicate with a variety of individuals, including clients, guardians, coworkers, care providers, and the public
Must be able to multitask and work independently
Must be able to meet schedules and deadlines
Must be an organized, flexible, detail-oriented, and dependable individual
Must follow all the rules and regulations listed in ICAN’s Policy and Procedures Manual and ICAN’s Code of Conduct and Ethics
Must be comfortable working with people with disabilities and finding ways to help them determine and achieve their goals
Education, Experience, and Knowledge
One year experience working with adults with disabilities
One year sales or recruiting experience preferred
Must have strong computer skills and be comfortable using a computer regularly, including the use of Apple Macs, Microsoft Office, Google Docs, and client record databases.
Must have strong typing skills
Must be people-oriented with strong customer service and problem solving skills
Must be fluent in English and have strong/professional English writing and grammar skills
Bilingual in Spanish, Chinese, Korean, Japanese, or ASL a plus
Licenses and Other Requirements
Must have the ability to pass tuberculosis skin test
Submit to a fingerprint clearance through LiveScan before starting employment
Must be CPR and First Aid certified or be willing to complete CPR and First Aid certification
Must be CPI certified or willing to complete prevention-first training at hire
Must have reliable transportation. If taking public transportation, must have the ability to travel to job sites and hiring locations in the South Bay, West Los Angeles, and/or greater Long Beach areas. If using a private vehicle, valid California Driver’s License or valid driver’s license from another state at the time of interview and throughout employment with a clean three year driving record. Willingness to submit to DMV background check and provide evidence of current auto registration and liability insurance.
Physical Demands and Working Conditions
Sitting or standing for extended periods of time
Working in indoor and outdoor environments, as well as traveling
Job Developers must attend compensated state mandated ongoing professional development and continuing education classes for a minimum of eight hours annually. This may require attending seminars at the regional center, applicable courses at other sites, or online.
Essential Role Responsibilities
Identifying client needs and interests at assessment meetings so job search activities may be focused on roles that meet the client’s goals and interests
Conducting weekly client job development meetings with each active client on their caseload, including scheduling appointments, monitoring client attendance, and completing meeting notes
Maintaining thorough client records and submitting status updates in client record database throughout the program life of a client
Building relationships with community businesses and leaders to increase organization visibility and increase awareness of work opportunities in the community
Advocating for and representing clients with hiring managers to improve a client’s ability to gain an internship or be invited to interview for a direct hire/placement.
Monitoring the completion of all required client and program documents, including job development notes and monthly summaries, placement and internship forms, and other required applicable documentation prior to client beginning work
Ensuring client pay stubs are obtained within one month of the qualifying date for incentive authorizations
Oversee ICAN Job Preparation Course
Maintaining positive and cooperative working relationships with clients, guardians, coworkers and ICAN staff
Team Function Responsibilities
Act as the employer liaison between supervisors and ICAN, except when appropriate for job coaches to facilitate
Consulting at intake and assessment meetings for new clients with clients, parents,, and case managers to assess whether the program is appropriate for the client
Acting as the initial job coach for newly interned or placed clients for their first shift so the client feels supported in the process of starting their new position, receiving initial training from their supervisor, and meeting their primary job coach
Informing the program manager of any client behavior or work issues and propose solutions
Maintaining positive and solution oriented effective working relationships with clients, guardians, hiring manager, coworkers, community members, and the ICAN community
Participating in weekly team meetings, in-service training, and monthly department training sessions
Ensuring the services provided to the clients are of the highest quality and in compliance with the Department of Rehabilitation (DOR), Department of Developmental Services (DDS), Regional Centers, and Commission on Accreditation of Rehabilitation Facilities (CARF) standards
Ensuring that all client placement job sites comply with accessibility and safety requirements
Supporting case managers by consulting or providing feedback on their monthly client progress reports
Supporting job coach forecasting by communicating with coach supervisors, coach schedulers, and the team at large to provide awareness of potential client work opportunities and coaching needs
Full adoption and active use of company systems, including client record databases, communications (email, phones, messaging), and digital reports
Identifying barriers to client success in obtaining the IPP/IHSP objective(s) and how those shall be overcome pursuant to section 56720(c)(2)(B) of these regulations
Providing positive role modeling to employees, clients and the ICAN community
Partial Work Program Club Responsibilities
As directed, may be assigned to partial work programs to lead clubs for clients wanting to develop workplace readiness skills. For these functions, the Job Developer will report to the relevant Partial Work Program Manager for specific assignment and direction.
Providing small group instruction and assistance to the clients during their activities.
Engaging in interactive conversations with clients that encourage opportunities for growth in defining, developing and implementing the clients’ goals.
Maintaining all required client documentation by completing case notes before the end of each shift. Case notes must be submitted with correct grammar and spelling, or they may be returned. Case notes should take an average of ten minutes per client.
Reporting any unusual incidents, concerning behavior, or suspected abuse to the program manager or assistant manager immediately.
Writing the lesson plans for the activities of multiple clubs in the ICAN Partial Work Program by given schedules and deadlines. These activities should provide experience with everyday living skills according to each client’s ICAN partial work program goals and objectives.
Providing positive role modeling to clients and the ICAN community.
Maintaining an equivalent of two placements or internships per month as assessed on a quarterly basis
Maintain a 3.5 or higher performance evaluation score to remain eligible for any incentive bonuses
Position has a base salary of $40,000/yr + bonus incentives based on performance.