Counter Person

• Full time hourly staff should expect to work at the cash register serving guests, put together orders, complete designated cleaning tasks, and ensure positive guest experiences with every interaction.
  

• Hold yourself to the highest standards of hospitality and service when dealing with staff and customers alike.  
  

• Be aware of menu changes, and inquire appropriately about ingredients, allergens, and flavor profiles.
  

• Communicate with management regarding day-to-day issues as they arise, as well as providing feedback to management about customer interactions.
  

• Maintain ultimate sanitary practices like frequent hand washing, washing utensils, properly FIFOing dairy and other perishables.
  

• Restocking and maintaining cleanliness of restrooms for guests and staff.
  

• Having a willingness to participate in maintaining excellent cleanliness of FILLS, regardless of whether the task is designated for FOH or BOH.
  

• Needs to have a team-oriented mentality, and an ability to be friendly with all types of folks.
  

• Willingness to train on any and all stations within FILLS is required! We like everyone to have a designated duty, but to be able to help anywhere in a crunch.
  

INDIVIDUAL RESPONSIBILITIES

• Maintain a positive attitude to encourage positive guest experience
  

• Maintain a clean work station and overall cleanliness of FILLS
  

• Counting the cash drawer at the beginning/end of the shift, and filling in information in an Excel Spreadsheet
  

• Opening/Closing down FILLS based on the checklist provided
  

• Willingness to train on burger station and filling donuts, no prior BOH experience required

• At least 1 year in either a food service or retail environment
  

• Preferred experience handling money within a restaurant
  

• High school education