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Outbound Loan Sales Specialist


Consumers Credit Union (CCU) is hiring - join our team as an Outbound Loan Sales Specialist!

We are currently seeking an Outbound Loan Sales Specialist to develop new business relationships and gain prospective members who need assistance with automotive lending needs. This position has excellent perks including great income potential. Take your compensation destiny into your own hands!

This is a "flex" position with work from home days along with onsite days based at our Gurnee corporate office. In 2023, we will move to our new location in Lake Forest but will still offer a flex schedule!

What you'll do in this role:

As an Outbound Sales Specialist, you'll assist existing and potential members with their consumer lending needs primarily through outreach efforts. The primary focus is on vehicle loans, but you'll also educate members and make recommendations for a variety of CCU products andservices. This is sales position with member service, follow-up, and accurate, efficient processing of paperwork being the key to success.

Your day-to-day will include:

  • Conducting outreach campaigns, via phone and email, with existing and prospective members for the purpose of converting credit applicants, abandoned applications, and other credit union provided lead sources, into booked loans. This means you're not intimidated by picking up the phone and talking to people!
  • Completing loan application interviews and application follow-up in order to convert approved applications into booked loans.
  • Reviewing, amending, and notating completed loan applications before forwarding to underwriting for a credit decision. You'll provide excellent service to the applicant with timely follow up of the decision and/or a status update. Our goal is to make a prompt decision on loan applications for our members, so teamwork and follow-up is key!
  • Following a needs-based approach you'll assess, recommend, and convert additional CCU product sales and referrals. In order to do this, you'll be knowledgeable about our deposit accounts, Visa credit cards, vehicle warranties, guaranteed asset protection, debt protection products and more.

What you'll need to join the team:

  • H.S. Diploma or equivalent
  • 1+ years of professional sales experience in financial services, insurance, automotive dealership, account management, retail, or similar business with heightened sales expectations
  • Must be self-directed, ambitious, and comfortable in a highly goal-driven environment, with a passion for sales that make an impact!
  • Interpersonal, written and verbal communication skills
  • Ability to educate members on products and services and cross-sell with a needs-based approach
  • Time management, organizational, follow up skills, and the ability to process paperwork in an efficient and accurate manner
  • Flexibility to work 40+ hours per week and be scheduled between the following hours: Monday - Friday 8:00 am- 5:00 pm

At CCU you'll enjoy:

An awesome culture that appreciates hard work and delivers on fun, collaboration, respect, and innovation. Add competitive pay, an annual bonus program and a company that believes in developing our employees to their fullest potential and we're the total package!

CCU offers a comprehensive benefits package. Here's a sneak peek:

  • Multiple plan options for medical and dental, vision coverage, tax-advantaged spending accounts, employee assistance program, tuition assistance, and more.
  • 10 company paid holidays and generous paid time off - new hires accrue up to 4 weeks of PTO in the first year!
  • FREE basic life, short term and long-term disability insurance. And we have a FREE employee-only fitness center!
  • Retirement plans - We've got two of them! A 401k with company matching, and a pension plan that is fully funded by CCU.
  • And more!

More about CCU

We're Consumers Credit Union (CCU) and our mission is to empower our members to live better lives.

We're a financial institution just like a bank, except not exactly. Banks have customers, but because we're a not-for-profit, member-owned credit union, we have members. And because we're not a bank, we don't drive up profits just because shareholders demand it. Instead, we focus on driving up member happiness through low loan rates, high deposit rates and low- or no-fee products and services. We focus on things like transparency, simplicity, helpfulness, integrity, positivity and inclusion - and we always put our members first.

In fact, we serve nearly 191,000 members and have over $3 billion in assets. We employ nearly 500 people in the Chicago area and have 18 branch locations in Illinois. We offer access to a national shared branching network, and more than 80,000 surcharge-free ATMs worldwide. And although we've been around for over 90 years, we're just getting started!

Equal Opportunity Employer

CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.

We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team at: or 877-275-2228.

Salary Range
$32,000.00 - $66,000.00
per Year
Salary range estimated by
salary estimation provided by zippia
Gurnee, IL, 60031, US