Advisor Sr - Learning


Job Summary:

You will provide leadership in line with CRS program quality principles and standards, to advance the design and delivery of high-quality professional development programs across OverOps. These programs support staff in maximizing their potential and support the diversifying of profiles in leadership positions, in line with our REDI objectives and Workforce Planning Initiatives. Your expertise, leadership, and influence will be key to understanding the needs across Global OverOps departments and designing programs and guidance which meet those needs. Working in partnership with members of the OverOps Leadership Team and GPR colleagues, you will be a thought leader in the field of professional development, driving forward these initiatives. The Senior Advisor will work closely with country, regional, and headquarters teams to identify opportunities for enhancement of learning materials, directly facilitating the delivery of the content or in coaching SMEs to deliver the content effectively.

Job Responsibilities, General:

  • Provide strategic insight and direction to ensure that our programs remain grounded in the work that we deliver and meet the expectations of regional leadership teams and Global OverOps teams.

  • Lead the drive towards technical excellence and professional quality throughout the leadership and professional development programs being delivered in OverOps.

  • Lead or co-lead the design and content of OO development programs, providing SMEs with guidance on adult learning approaches and good practices.

  • Ensure that program feedback is acted on so that we learn, adapt and remain responsive to the needs of our staff.

Job Responsibilities, Specific:

Female Mentoring Program:

  • Lead program design and implementation.

  • Support the development of the new mentor initiative which seeks to provide greater resources to newer mentors, strengthening mentoring and coaching approaches for our leaders throughout the organization.

  • Facilitate or co-facilitate FMP sessions.

  • Lead the opening of new cohorts, determining application criteria and matching mentees and mentors.

  • Lead the search for mentors across the organization, with a view to being increasingly inclusive and representative of all staff.

  • Support other regional initiatives in the space of female leadership development to ensure cross-learning and alignment of approaches.

SAIL Program:

  • Co-lead the strategic direction of the SAIL program in partnership with GPR.

  • Provide facilitation to sessions as needed.

  • Provide insight and perspective on the leadership content of the program so that it remains grounded in the experiences of staff in the field.

  • Provide guidance to SMEs delivering functional modules.

  • Engage with regional leadership to ensure an enabling environment for the success of the program (from selection criteria to on-the job development and career planning)

OverOps Capabilities Framework

  • Provide guidance to team members as needed for the development and prioritization of this workstream.

  • Ensure that the capabilities framework guides the other workstreams as appropriate.

OverOps Leadership Professional Development Opportunities

  • Determine the strategic direction of this initiative going forward based on learning from previous rounds

  • Coordinate with SMEs to provide relevant and applicable learning opportunities which support our staff to excel in their roles

Onboarding Initiatives

  • Provide leadership on the OverOps Onboarding initiatives (including rolling onboarding sessions, onboarding checklists and other resources)

  • Determine a communications strategy to support awareness and feedback of the available resources

Program Development

  • Continuously look at ongoing and needed OO-specific initiatives and evolve to meet changing needs

  • Explore job specific needs and development (e.g., HOPs)

Career Opportunities and Engagement

  • In coordination with GPR, determine a strategy to ensure that staff across Global OO are aware of opportunities across the organization for advancement and understand needed skills and experience

  • Learn from the career sessions pilot of FY22


Background, Experience & Requirements:

Education and Experience

  • Master's Degree in international development or relevant social science, required. Good knowledge of related disciplines to ensure proper cross-sectoral approach.

  • Minimum of ten years of work experience in leading, implementing and supporting programs with progressive responsibilities, ideally with an international NGO.

  • Experience working in at least one or multiple Senior Management Team roles overseas

  • Deep understanding and application of adult learning principles.

  • Demonstrated experience to transfer knowledge to diverse audiences through training, mentoring, and other formal and informal methods.

  • Proficient in MS Office, Web Conferencing Applications and strong understanding of information and budget management systems and knowledge-sharing networks.

  • Passionate about the role of increasing the diversity in our leadership positions.

Personal Skills

  • Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.

  • Excellent strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment and decisions.

  • Excellent written and oral communication skills, including research publications.

  • Excellent presentation, facilitation, training, mentoring, and coaching skills.

  • Proactive, resourceful and results-oriented.

Required/Desired Foreign Language

  • Excellent written and spoken English is required.

  • Good knowledge of French is preferred given the initiatives taking place in the WARO region.

  • Spanish or Arabic bonus.

Travel Required

Until COVID precautions are removed, there are currently no travel requirements. It is expected that once regular travel is allowed, the candidate should expect to travel 10% of their time.

Key Working Relationships:

Supervisory: Senior Advisor for Learning and Training with a predominant focus on advancing the capabilities work. Administrative Officer supporting the running of the programs (part-time).

Internal: Regional and CP leadership in Overseas Operations, Director level colleagues across OverOps HQ, colleagues across GPR.

External: Minimal, though there is potential for cross-agency learning.

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Integrity

  • Continuous Improvement & Innovation

  • Builds Relationships

  • Develops Talent

  • Strategic Mindset

  • Accountability & Stewardship

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS' processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. CRS is an Equal Opportunity Employer.

Primary Location: HQ-US-MarylandJob: Cross-FunctionalOrganization: Catholic Relief ServicesSchedule: RegularShift: StandardEmployee Status: Individual ContributorJob Type: Full-timeJob Level: Day JobTravel: Yes, 10 % of the TimeJob Posting: Mar 22, 2022, 6:19:31 PM
Salary Range
$108,000.00 - $188,000.00
per Year
Salary range estimated by
salary estimation provided by zippia
Baltimore, MD, 21201, US