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Sr. Manager Application Development - IT BI Platforms and Governance

Sr. Manager Application Development - IT BI Platforms and Governance - INF001682

The Sr. Manager, Application Development - IT BI Platforms and Governance is responsible for the application construction, integration, and deployment of US Cellular's core business applications which represent a critical dependency for operation and execution of the USCC business. These include system reference data delivery, e-business and digital initiatives, web-based systems, data warehouse, and business intelligence services. Oversee execution of technical, information and application architecture, and development of technical designs related to Cognos, Tableau, SAS, and other enterprise BI platforms.

Essential Functions

  • Collaborates with business and IT Leadership to understand technology and business strategy and their implication to application(s) under responsibility
  • Accountable to business and technology management for end-to-end application scoping, planning, development, integration and implementation
  • Ensures adherence to system development lifecycle standards and enforces process and standards compliance
  • Collaborates closely with the Architecture and Delivery Planning groups to understand and schedule new initiatives from the business and to manage enhancement requests and changes from the business.
  • Participates in project estimating / planning processes
  • Manages application development and/or application support activities.
  • Collaborates closely with the Quality Assurance department to facilitate QA and testing efforts and streamline the resolution of quality issues.
  • Monitors and reports on the number of quality issues and their time to resolution.
  • Prioritizes and manages development and implementation of enhancements / changes
  • Manages the relationship with internal and external services vendors to ensure superior service delivery for core application technologies
  • Collaborates with the Infrastructure Support / Operations Managers to define Service Level Agreements (SLAs) and negotiate appropriate support commitments for existing products
  • Identifies / mitigates risks to delivering solution on time
  • Reviews technical specifications to ensure completeness
  • Manages business technology budget for application development and application support- related activities; approve ad hoc, non-application - related spending
  • Seeks ways to reduce application related costs and optimize performance of applications
  • Drives continuous improvements by leveraging well defined application service and support methodologies (e.g., ITIL)

Business Partnership

  • Establish and maintain working relationships with development teams, Business Analysts, architecture, business, and IT Leadership
  • Participate in and support cross technology process improvement initiatives

People Management

  • Monitor workload of technology staff to ensure team members are consistently managed and challenged
  • Proactively mentor managers to, in-turn, promote consistent career management, performance measurement and skill development of junior staff
  • Play significant role in performance management either overseeing or actually writing appraisals, giving personal feedback and helping staff design their career development plans
  • Actively participate in HR performance measurement processes
  • Promote effective teamwork and manage the resolution of interpersonal issues
  • Identify ways to share resources across applications / platforms to promote information sharing and career / skill development through job rotation
  • Define staffing plans and oversee recruiting process to achieve goals
  • Work with HR and Resource Manager to define and implement programs to address changes in resourcing, career mobility, career development and reward / recognition initiatives
  • Demonstrates behaviors consistent with the Dynamic Organization

Required Experience

  • Bachelor's degree, or specialized training / equivalent work experience is required
  • 8 to 12 years of relevant experience in systems and applications management including systems / application design, which includes at least 3 years of experience in managing teams or projects required.
  • Requires prior management, supervisory or team leader experience
  • Strong project management and team management skills e.g., planning, budgetary control, people management etc.
  • Expertise in assigned group of applications / platform to provide service to multiple clients
  • Experience in implementing quality guidelines, standards, and procedures
  • Excellent written and verbal communication skills
  • Strong influencing / negotiation skills
  • Strong interpersonal / relationship management skills

Preferred Experience

  • Wireless telecommunications experience preferred.
  • Amdocs BSS/OSS solution experience preferred.
Job : Information Technology Location(s) : Illinois-CHICAGO_IL U.S. Cellular is an EEO employer and gives consideration to qualified applicants without regard to race/color/age/religion/sex/sexual orientation/gender identity/national origin/disability/veteran status, pregnancy or genetic information.

Salary Range
$113,000.00 - $152,000.00
per Year
Salary range estimated by
salary estimation provided by zippia
Chicago, IL, 60631, US