Bilingual Coordinator, Church Engagement
Senior Director for Church Engagement
Department: Mission & Mobilization
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS' relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
CRS is building a movement of millions of people in the United States and around the world to increase the Church's impact and influence in combatting global poverty, violence, and injustice. Animated by our Catholic faith's call to action to alleviate suffering and work to create a more just world for the world's poorest, most marginalized, and vulnerable people, our Movement Building strategy is the outward expression of missionary discipleship-calling forth leaders who have encountered Christ in the face of the poor, becoming prophetic advocates for justice and the common good. The Church Engagement (CE) unit within Mission and Mobilization (M2) manages relationships with Catholic leaders and institutions in the United States including the US Conference of Catholic Bishops (USCCB), individual bishops, and seminaries.
The primary responsibility of the Coordinator I is to provide overall administrative and operational support to the CE Team. You will organize and implement processes, coordinate logistics, serve as a principal administrative contact, and provide training and orientation on systems and procedures and communicate with external constituencies. You will work with all levels of staff and external constituencies while independently coordinating multiple projects.
Roles and Key Responsibilities
- Identify and plan for the complex needs of events and staff.
- Manage logistics from start-to finish for events, both in-person and virtual, including trainings/conferences, constituent overseas immersion experiences and other events related to national partners, clergy, seminarians, and other CE partners to include travel, hotel, etc.
- Manage all administrative and logistical aspects pertaining to the CE Team's operations including business processes, internal and external calendars, CE's Microsoft (MS) Teams site's functionality resources, and responses to general inquires.
- Support the Senior Director and other CE team members in in the areas of strategic planning and in achieving ongoing CE and M2 goals
- Manage external communications including invitations, event reminders, follow up, resources, and information.
- Provide CE team on an ongoing basis with knowledge management and training on CRS platforms including Gateway, MS Teams, MyCRS, Insight, etc
- Collaborate with M2 colleagues on larger scale events and conferences as needed.
- Cooperate with peers to develop consistent processes and best practices to support our work across the division
- Oversee the Chapter Management, Campaigns, and Hispanic Engagement (CCHE) team's Branding/Graphics practices to ensure adherence to CRS guidelines in collaboration with Marketing and Communication (MARCOM), as well as M2's Campaign team on production of PowerPoint graphic elements and other materials as needed
- Provide direct support for virtual event production as part of a cross-divisional team that includes assisting with technical and logistical aspects from start-to-finish as well as video editing, production and publishing
- Collaborate with Executive Assistant to manage CE financial matters, including ongoing monitoring of CE budget, credit card reconciliation, payment processing, and guidance regarding financial systems and processes
- Interpret and translate (English/Spanish) for the CE Team with a close eye on cultural and linguistic nuances for both languages.
- Serve as the department's CRS brand ambassador to ensure adherence to CRS guidelines in collaboration with MARCOM.
Education and Experience
- Bachelor's degree or equivalent experience
- 3+ years administrative, office management or event planning experience
Required Languages -English and Spanish
Work hours: Standard 35-hour work week, including regular core hours (10 am - 3 pm). Must be available to work some weeknights and limited weekend hours
Travel - Must be willing and able to travel up to 5 % within the US, as necessary.
Knowledge, Skills and Abilities
- Strong background that includes event management.
- Ability to handle multiple demands, prioritize and produce high quality work under pressure
- Interpersonal and communication skills with demonstrated strength in relationship management.
- Project management skills
- Organizational, planning, and analytical skills
- Ability to take initiative, function independently and exercise good judgment
- Broad knowledge of a professional environment, confidentiality essential
- Ability to work effectively in a collaborative team environment is critical
- Commitment to accuracy in all tasks and attention to detail and follow up is essential
- Effectiveness flexible communication skills in both English and Spanish
- Demonstrates creativity
- Proficiency in Microsoft Office applications
- Experience in a non-profit non-governmental aid and development organization.
- Experience with web-based collaboration and communication systems technologies desirable, including but not limited to SharePoint, Zoom and Salesforce.
- Extensive knowledge of Microsoft applications: Excel, PowerPoint, Outlook, and Word.
- Financial and budget management a plus.
- Knowledge of Catholic social teaching and the structure of the Catholic Church
- Demonstrated ability to work with clergy, religious and lay leadership within the Catholic Church, as well as leadership in other Catholic institutions, organizations, and agencies
Supervisory Responsibilities Interns and temporary staff as needed.
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- Continuous Improvement & Innovation
- Builds Relationships
- Develops Talent
- Strategic Mindset
- Accountability & Stewardship
What we offer
CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.
***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS' processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
NOTE: All interested applicants must be authorized to work in the U.S. at the time of application.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
EOE/M/F/D/V - CRS is an Equal Opportunity Employer.
Primary Location: HQ-US-MarylandJob: Cross-FunctionalOrganization: Catholic Relief ServicesSchedule: RegularShift: StandardJob Type: Full-time Day JobJob Posting: Mar 4, 2022, 2:23:09 PM