Case Manager - ACT I, Housing First

Case Manager - ACT I, Housing First

2111 Champa St, Denver, CO 80205, USA
Req #949

Monday, April 25, 2022

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

The Colorado Coalition for the Homeless seeks aCase Manager- ACT I, Housing Firstto deliver comprehensive, intensive, clinical-based case management for adults experiencing chronic homelessness involved in the Housing First and Assertive Community Treatment (ACT) services program. Services are based on the ACT model as well as motivational interviewing, stages of change, strengths-based case management, housing first, and trauma informed care. The position will provide outreach services, referral and linkage with mainstream services and housing, and crisis intervention for program clients, with an emphasis on developing and assisting in the employment and vocational services within the ACT team. This position is located at 2111 Champa St., Denver, Colorado 80205 and reports to the Associate Director of Housing First and ACT services.

Coalition Benefits

In addition to the unique challenges and extraordinary rewards of our work, eligible Coalition employees enjoy a rich benefits package, including:

  • Health insurance coverage on the first day of employment: full-time employees contribute only 1% of their earnings for their own health coverage and no more than 4% of their earnings for coverage of eligible dependents. Were proud to offer same- and opposite-sex domestic partner coverage;
  • Dental, vision, and flexible spending/dependent care/public transit accounts;
  • Free basic life insurance and long-term disability coverage;
  • Dollar-for-dollar retirement plan matching contributions up to 5% of earnings;
  • Extensive paid time-off, including 8 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first full year.

Essential Job Functions

  1. Provides strengths-based case management, specifically vocational placement and support, to homeless individuals with disabilities including substance use and significant primary and mental health care needs.
  2. Works within an interdisciplinary team environment to enhance the clinical and supportive housing services.
  3. Assists with connection to mainstream resources including employment, health, mental health, and substance use treatment.
  4. Serves as part of the Vocational Services Team within the Coalition and attends applicable team and community meetings.
  5. Develops and facilitates supportive employment services with consumers on the ACT team.
  6. Maintains and distributes employment information such as job openings, etc.
  7. Works with internal and external job developers to help with consumer job placement.
  8. Provides ongoing guidance, advice and employment related assistance to consumers.
  9. Provides 24-hour on-call phone support for HF consumers on a rotational basis.
  10. Advocates for the needs of individual clients as well as for systemic change, whenever needed for the overall benefit of homeless individuals.
  11. Participates in daily team meetings to coordinate their activities with other team members, programs, and the Program Manager.
  12. Communicates clinical assessments, interventions and ongoing client contact through timely, thorough record keeping, route slips, contact forms and verbal communication.
  13. Works with primary clients, as well as team clients, related to service planning, documentation of progress, service tracking, and outcome evaluation.
  14. Monitors client progress by regular, ongoing contact with individuals receiving services and contact with collaborative service providers both external and internal to CCH.
  15. Transports clients using a CCH vehicle or an approved personal vehicle.
  16. Collaborates and coordinates with internal and external programs to facilitate client referrals and to ensure continuity of care. Serves as a liaison with collaborating agencies and other teams within the organization, establishing and maintaining effective working relationships with organizations and groups providing services to our target population.
  17. Assists others with work that needs to be done at moments of urgency or crisis.
  18. Must carry a cell phone and be accessible when in the field to the program clients and community partners.
  19. Navigates the Social Security, Medicaid, and Medicare systems on behalf of or with clients.
  20. Completes Medicaid authorizations, HMIS data entry, as well as any other reporting requirements necessary to obtain, and sustain funding and provide services for individuals served.
  21. Record all services in a timely and complete fashion in the EHR
  22. Maintain up to date records in EHR
  23. Record telephone and other communications as needed in the EHR
  24. Manage tasks and scanning as needed to have a complete and current chart
  25. Maintain accurate information regarding clients insurance status
  26. Utilize the EHR and any future upgrades as directed
  27. Meets formally with the Program Manager for ongoing individual and group supervision.
  28. Attends and participates in clinical and administrative meetings as deemed appropriate and necessary for the job.
  29. Maintains current and complete COVID-19 vaccination(s), as defined by the Centers for Disease Control and Prevention and local health authorities.
  30. Performs other duties as assigned.

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications Summary

  1. Bachelors degree in related field preferred.
  2. Veterans are strongly encouraged to apply.
  3. Prior experience in assisting veterans and others suffering from homelessness, mental health issues and substance abuse/co-occurring disorders preferred.
  4. Experience in the provision of vocational services, preferably to individuals that may be disabled and homeless.


The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.

Other details

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    Social Services

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  • 2111 Champa St, Denver, CO 80205, USA

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Salary Range
$32,000.00 - $42,000.00
per Year
Salary range estimated by
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Denver, CO, 80205, US