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Program Manager, Upgrade Services

Program Manager, Upgrade Services
Job Responsibilities:
  • Define project scope, goals and deliverables that support business goals in collaboration with Senior Management and stakeholders.
  • Direct, develop and manage Program/Project Development from beginning to end with full scale project plans and associated communication documents and work with assigned resources to ensure program success.
  • Plan, track and schedule project timeliness and milestones using appropriate tools.
  • Develop and deliver progress reports, proposals, requirements documentation and presentations.
  • An ongoing basis liaise with project stakeholders to build, develop and grow any business relationships vital to the success of the project.
  • Define project success criteria and disseminate to involved parties throughout project life cycle.
  • Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements. Estimate resources needed to achieve project goals, including negotiating with other department managers for acquisition of required personnel within company or requesting additional staff if necessary.
  • This position may have potential responsibility for SOC-II Controls.
  • This position may require knowledge of applicable data privacy practices and laws.
  • All employees of NextGen Healthcare are required to complete annual HIPAA and compliance training.
  • All employees of NextGen Healthcare are required to read and accept code of conduct upon hire and annually thereafter.
  • This role may have access to sensitive data to include PII and ePHI.
Education: Required:
  • Bachelor's Degree (four year college or technical school) or Work Equivalent, Field of Study: Business Administration, Computer Science or related field
Experience: Required:
  • 5 plus years of experience in Project or Program Management Software, IT or similar experience
  • 3 plus years of experience in Healthcare IT
Experience: Preferred:
  • 5 plus years of experience in Program Management
Knowledge, Skills, & Abilities:
  • Strong technical knowledge of network and PC operating systems.
  • Proficient in Microsoft Office (WORD, EXCEL, POWERPOINT, etc.), Adobe Acrobat, etc
  • Knowledge of the methodology and associated phases, activities and deliverables for the design of new products and the enhancement of existing products; ability to apply the methodology in diverse scenarios.
  • Strong understanding of project management principles
NextGen Healthcare believes in strength through diversity. We are an equal opportunity workplace and an affirmative action employer supporting Diversity, Disabled, and Protected Veterans. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Because NextGen Healthcare believes in providing a safe work environment, we conduct background checks as part of our hiring processes.

Plan, execute, and finalize a development program according to strict deadlines and within budget. Work with project teams to determine critical milestones and deliverables on programs, and communicate all aspects of the program effectively. Ensure successful completion of the project teams in coordinating, executing and delivering the deliverables for the ambulatory product suite. Responsible for executive reporting. Create the program schedule and monitor the progress towards plan of all related project teams and ensure corrective actions are taken when needed.

Remote Location, Any, 00000
Irvine, CA, 92612, US