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Salesforce Lead

Salesforce Lead

Job Location: Miami, FL

Join our team

Centric Consulting is a management consulting firm that guides clients in the search for answers to complex digital, business and technology problems. We help clients conquer change, optimize processes, elevate technology, and best compete in a digital world. Our core purpose is simple: every day we strive to provide unmatched customer and employee experiences and foster a culture of respect, diversity, and transparency. Headquartered in Ohio, with locations across the country and India, Centric has earned annual recognition by Forbes as one of America's Best Management Consulting Firms since 2016. Visit our website to learn more.

Our Miami business unit cares about our clients, and giving back to the community, too. Our team members have the freedom to donate their time to charitable organizations of their choice, allowing each individual to spend time on something that matters to them personally. We're looking for a Salesforce Lead to join our growing team.

In this role, you will:

Business Development

  • Support the sales team lead and drive business development, manage client accounts, hunt and farm opportunities for Salesforce consulting services and projects

  • Leverage your network across industry verticals and geographies for networking and identifying new business opportunities, both individually and working collaboratively with other Centric business development colleagues

  • Writing and presenting sales proposals, Statements of Work and RFP responses

  • Accountable for advancing Centric's relationship with Salesforce account executives and members of the Salesforce user community (e.g., Salesforce User Groups)

  • A frequent speaker at local and national marketing events

  • Blog, tweet and speak about Salesforce and Digital thought leadership, including public speaking and contributing to content marketing

  • Be a Salesforce evangelist and the driving force in helping us expand within Marketing Cloud, Sales Cloud, Service Cloud, and into other specific clouds such as Financial Services Cloud, Commerce Cloud, etc.

Practice Management

  • Support the team in achieving revenue and profitability targets

  • Work collaboratively with other Centric leaders to provide clients with solutions that extend beyond Salesforce

  • Work closely with Centric Salesforce practice leaders and business unit leadership on project staffing and resource management

  • Contribute to build-out of materials: case studies, marketing, and sales collateral

  • Take initiative and work to improve processes related to the role

  • Complete required operational admin needed to support the role and the practice in a timely fashion

Project Delivery

  • Maintain an average billable utilization of approximately 75%

  • Lead Salesforce consulting engagements as a trusted, strategic advisor

  • Facilitate and ensure delivery of project kickoff, ongoing oversight and ensuring delivery excellence for Salesforce projects

  • Provide high-level Salesforce solution architecture and recommendations

  • Work closely with our team of 40+ Salesforce architects, admins, and developers to solution and deliver projects, including managing onshore, remote teams

  • Work with clients to define scope and approach for Salesforce projects, overseeing all aspects of delivery, deliverables creation and direction of project resources

  • Structure and present recommendations to client executives for approval

  • Provide solution training for clients as necessary

A successful candidate will have the following characteristics:

  • Minimum of 5 years experience with Salesforce as well as hands-on experience defining Salesforce optimization strategies and best practices utilizing the following Salesforce products (in order of preference):

    • Sales Cloud

    • Service Cloud

    • Marketing Cloud

    • Salesforce Community

    • Salesforce Licensing model

  • Domain knowledge of Marketing and Sales organizational functions and operations

  • Experience in full-project life cycle implementations and ongoing, managed services

  • Experienced in integration of Salesforce core systems and analytics.

  • Familiarity working with teams doing custom development around Salesforce products

  • Executive presence and credentials to influence CMO's and CIO's about Salesforce best practices

  • Management Consulting experience is strongly preferred. That said, you will also be considered if you have a strong industry background.

  • Sales and business development experience.

  • Strong credentials with B2B and B2C business models

  • Team player with the confidence and integrity to earn client and internal team confidence quickly

  • When asked, can provide 3 reference clients

  • Ability to thrive in a fluid and entrepreneurial environment

  • Prior successful experience developing and managing a sales pipeline

Education & Certificates

  • 4-year college university degree
  • Salesforce Certifications; the following are required:

    • Salesforce Certified Sales Cloud Consultant
    • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Marketing Cloud Consultant would be a preference

What makes Centric different?

  • Special Culture - Our people make us different. We have highly talented, intelligent individuals across a broad variety of disciplines - who are eager to learn from you and share their own expertise. We embrace fresh perspectives and each other. Don't take our word for it - check us out on Glassdoor, Facebook, Twitter or Instagram to get a glimpse inside what makes us unique.
  • Impact-We think of ourselves as a big companywith asmall company feel- a local player with global reach that combines business, technology and industry expertise.
  • Unmatched Experiences-We are allowed to be ourselves here. We are encouraged to be human. It's at the root of who we are as afirm andwhy we're here.
  • Diversity, Equity, and Inclusion - We believe a diverse, inclusive, and equitable work environment is essential to the work we do. We continually strive to ensure our company is a place where all people feel like they belong and are respected and valued regardless of who they are, where they are from, and what experiences they've had. Beyond being the right thing to do, it is a business imperative that is fundamental to how we bring our mission and values to life. We believe a Centric Together work environment is essential to what we do.
  • Innovation - We value passion, determination, perseverance and innovation. We are inspired because we believe in what we are doing and where we are going.
  • Passion for the greater good-We are steadfast in our devotion to the communities we serve and in actively promoting employee involvementincommunity improvement projects.
  • The Nitty Gritty-Along with the standard health and 401k benefits, we offer self-managed PTO (manage your own work-life balance!), a company paid trip, profit sharing, parental leave andremote workingoptions for our employees. In fact, we wrote the book on creating a remote culture - literally.

Our core purpose at Centric Consulting is to bring unmatched experiences to clients and employees. These aren't just words we use - it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure our company is a place where everyone can create a sense of belonging and feel respected for who they are.

We know that creating and sustaining an authentically welcoming culture requires that we all play a part in fostering diversity, equity, and inclusion, from our business practice to how we show up for employees and communities. At Centric, we seek out and embrace candidates of all backgrounds and identities who have a hunger for learning, collaborating, and generating unmatched experiences. This is how we bring our mission and core values to life, working together to provide the highest value and quality services to our clients while enabling our employees to reach their full potential.

Salary Range
$53,000.00 - $113,000.00
per Year
Salary range estimated by
salary estimation provided by zippia
Miami, FL, 33222, US