Purpose and Scope
Provides academic advisement for prospective, current, and former students within a specified
undergraduate academic department or equivalent unit of a college. Assesses academic level,
attends to student inquiries, assists in problem resolution, and advises on program changes, and
in the development of academic plans and schedules. Analyzes applications, transfer evaluations,
and transcripts for entry and exit from the university. Maintains appropriate records. May
establish programs for target recruitment and retention and develop program and marketing
Duties and Responsibilities:
- Assist students in the selection and registration of appropriate courses and
concentrations in terms of students' stated preferences. Initiate and maintain
individual student files updating and evaluating as new information is
received. Answers student inquiries and resolves problems related to
curriculum and course prerequisites for designated academic programs
referring to catalogues, written course descriptions, and other appropriate
sources. Coordinates with other organizational units to process admission
and graduation requests and to aid in resolution of academic problems
- Reviews student files to ensure deadlines are met for completing graduation
requirements and other specific program requirements. Reviews transcripts
to ensure eligibility for admission to a specific program including evaluation of
transfer credits and applicability of academic credit to program requirements.
- Plans, develops and coordinates student support programs, special projects,
and other initiatives geared to the recruitment and retention of students
within the targeted student population or college. Serves as primary liaison
with internal and external contacts on all matters relating to the program(s)
activities; represent the campus on a local, regional, and/or national basis.
- Refer students to campus and community resources as appropriate.
- Perform integrated academic advising of and consultation with prospective,
current and former students. Answer inquiries, review records, determine
eligibility for courses and programs. Assess academic levels, evaluate student
records, assist with degree planning, and monitor academic progress.
Consults with faculty regarding student progress towards a timely path to
- Oversee and/or coordinate the collection and analysis of program activity
data; develop, write, edit, and present statistical and narrative program
reports and evaluations.
- Serve on governance and ad hoc committees. Perform miscellaneous jobrelated duties as assigned. Participate in training and evaluative sessions and
recommend methods to improve advisement activities.
Knowledge, Skills, and Abilities
Knowledge of academic standards governing student probation, suspension, and/or expulsion.
Knowledge of student recruitment and retention issues. Records maintenance skills. Ability to
gather data, compile information, and prepare reports. Ability to communicate effectively, both
orally and in writing. Ability to use independent judgment and to manage and impart confidential
information. Ability to maintain calendars and schedule appointments. Ability to analyze and
solve problems. Ability to analyze course prerequisites, certification, and/or
curriculum/graduation requirements. Ability to evaluate student transcripts and/or records