Franchise Sales Administrator

Job Details



Position Type

Full Time

Education Level

High School

Job Shift


Job Summary

To provide administrative support to the real estate, sales, and emerging market teams within the BUILD Sphere such as document management, data tracking, scheduling, communication with stakeholders, and on-demand projects and tasks based on the needs of the sphere.

Essential Duties and Responsibilities

  • This is a remote (work from home) position

  • The required hours for this position are Thursday - Monday, 11:00 am - 8:00 pm EST

  • Draft and send out legally binding documents

  • Create and maintain spreadsheets and documents pertaining to sales and real estate.
  • Communicate with Franchise Owners, Area Representatives, and other stakeholders to facilitate franchise sales and lease signings, adhering to timelines.
  • Complete research assignments, create presentations, update systems, and generate reports as directed
  • Online Filing, typing, note taking, scheduling, and other basic administrative tasks
  • Creates and manages marketing materials
  • Manages Franchisee data while in the real estate process. Manages contractual time to lease deadlines; Extends or terminates

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

Additional Responsibilities (if necessary)

  • Prepares for and attends on the road sales events such as franchise shows and open houses

Values & Benefits

At BIGGBY(R) COFFEE we are committed to supporting people in building a life they love. Our organization is an aspiring conscious company. Acceptable candidates will possess a desire to grow and a willingness to share as a professional and individual.

Our Core Values

  • Love Unconditionally - Have faith in people and assume their good intentions. Extend grace at no extra charge and illuminate every interaction with love.

  • Be Better - Harness the power of limitless possibilities, seek to discover the undiscoverable, believe in the unknowable, and embrace constant evolution.

  • Live Consciously - Be present, self-aware, and mindful of others. Know who I am and who I want to be. Always have a positive impact on those around me.

  • Have Courage - Recognize fear, but challenge what I am afraid of. Be bold, take leaps and embrace the potential to fail. Do the brave thing.

  • Kick-Ass - Work with enthusiasm, intensity, and passion. Stay focused and give it everything I've got. Push limits and go beyond expectations.


Time Off

  • 5 vacation days as a new hire. Vacation time then increases with the length of employment
  • 15 PTO days per calendar year
  • 2 Floating Holidays per calendar year
  • 3-month paid sabbatical after every 5 years of employment
  • 3 volunteer days per calendar year
  • 10 paid holidays per year
  • Family Care Plan (maternity/paternity leave)
  • Bereavement Days


  • Remote office set-up bonus
  • Fixed monthly allotment
  • Flexible scheduling
  • Discounted BIGGBY merchandise
  • Discounted pet insurance
  • Discounted college tuition through Davenport University
  • 1-on-1 personal & professional development coaching


  • Short Term/Long Term Disability
  • 401K with employer match
  • Health Insurance - Medical, Dental, & Vision
  • Life Insurance



A high school diploma or equivalent.


1 year of office or administrative experience preferred.


  • Knowledge of Microsoft Office 365 with an emphasis on Outlook, Excel, & PowerPoint.
  • Knowledge of DocuSign, Trello, Zoom, and HubSpot.


  • Communication skills
  • Problem-solving skills
  • Ability to take effective notes

Other Requirements

  • Non-traditional work hours required
  • Reliable internet and setting to perform job remotely
  • Travel to our office in East Lansing, MI may occasionally be required

East Lansing, MI, 48823, US