Coordinator, Financial Aid - Student Employment and Special Programs

Salary See Position Description Location Larimer Campus - Fort Collins, CO Job Type Administrator/Professional-Technical Full-Time Division Enrollment Services Job Number 202100391 Department Financial Aid General Summary

Who We Are

We are the largest community college in Colorado, enrolling close to 28,000 credit students annually in a diverse service area with broad cultural and recreational activities. We were one of 30 colleges in the initial American Association of Community Colleges Pathways Project, recently selected as a "Most Promising Place to Work" in Diverse Magazine, and profiled as one of six top community colleges for transfer student success in a recent Aspen Institute publication. Our online learning program has twice been listed recently as one of the top 10 community college online programs in the country.

We have strong commitments to student success and to inclusion, equity, and diversity. We are actively seeking to hire a workforce that matches our student community. We are an emerging Hispanic Serving Institution and expect to reach HSI status by 2024 or 2025.

We have worked hard to create a culture of collaboration, innovation, and pride and seek people who share those values and our commitments to student success and equity.

Who You Are

As the Coordinator of Student Employment and Special Programs, you are part of the Financial Aid team and report to Assistant Director of Special Programs and Money Management. You support the College's strategic plan, student success and enrollment initiatives, and equity plan by ensuring all students experience and receive continued financial aid support throughout their academic career. The Coordinator provides oversight to FRCC's student employment program, located at all campuses and off-campus locations, coordinate the outreach, training, and implementation of the program in partnership with human resources. The Coordinator is responsible for disseminating accurate and timely information regarding student employment initiatives and regulations; developing programming for the work study students and student employees, reconciling work study funds; developing and facilitating training for supervisors. You collaborate with financial aid leadership, campus and college-wide administrators for equitable and compliant administration of federal, state, private and institutional aid programs. You also assist the Assistant Director of Special Programs with the implementation of money management program.

It is important for the Coordinator of Student Employment and Special programs to be innovative, have the ability to build relationships within the Financial Aid department and across other department and with external customers. You also need to be self-motivated, willing to take initiative, learn well on your own, and be excellent at time management.

Please note: This is an on-campus position with an opportunity for remote work. You need to be a Colorado resident on your first day of employment.

SALARY: Low $50s Annually

BENEFITS: Please click here to find more information about APT & Faculty Benefits

SELECTION PROCESS: Position will remain open until filled. Preliminary screening will be made on the basis of completed application package submitted by candidate. In your application please include a resume and cover letter that specifically addresses how your background and experience align with requirements, qualification and responsibilities of the Coordinator, Financial Aid - Student Employment and Special Programs.

At FRCC, masks are optional, but we allow individual staff and faculty to request students and colleagues wear masks in offices or in class.

Primary Duties

Administer Student Employment and Work Study Programs

• Develop and manage the college-wide student employment program and serve as the primary contact college-wide for student employment supervisors and students regarding positions.
• Establish and maintain a weekly work schedule to include regularly scheduled workdays at the Westminster, Larimer, and Boulder County campus locations. Represent the financial aid department and work as a liaison with the campuses regarding the student employment program.
• Work collaboratively with Human Resource and Fiscal Services to ensure compliance with state and federal work study regulations, develop FRCC guidelines and procedures for the college student employment program, and ensure best practices are used in developing and implementing the program.
• Provide ongoing training for student employees and supervisors regarding expectations, professional development, and program requirements.
• Provide outreach, recruit, and manage all community-based work study and student employment contracts and conduct site visits on a yearly basis, including nonprofit organizations.
• Work Study and student employee payroll review, processing, notification, and reconciliation.
• Implement and monitor internal and external financial aid communication plan related to student employment to include emails, social media, webpage, phone calls, and other methods as needed.

Financial Aid Services

• Chair and oversee the FRCC Emergency Student Success Grant program.
• Collaborate with Financial Aid leadership in the development of equitable guidelines and procedures.
• Develop, implement and monitor, procedures and regulations to ensure exceptional financial aid services are provided for current and future students.
• Participate on committees, professional organizations, initiatives and other groups to establish collaborative efforts in support of students and the financial aid team.

Money Management

• Support Assistant Director of Financial Aid Special Programs implementation of money management program.

Required Competencies

Diversity, Inclusion and Equity: Work with a diverse group of individuals and groups while incorporating equity, diversity, and inclusive excellence. Provide students with financial aid resources that will support them as a student at FRCC and help them know they matter.

Customer Service: Provide friendly, timely, helpful and transformational assistance to students and their families regarding the financial aid process. Communication: Communicate effectively, verbally and in writing with students, their families, supervisors and other college staff.

Stress Management: Maintain emotional resilience and have the ability to deal with difficult situations while working with students and their families. Seeks support from others when necessary and uses appropriate coping techniques during stressful times.

Problem Solving: Accurately assess situations with students and their families. Devise and evaluate alternatives and implement the most viable solutions using a variety of resources.

Attention to Detail: Thoroughly research student's accounts and provide accurate and consistent information.

Adaptability: Able to adapt to constantly changing rules, regulations and policies.

Qualifications

REQUIRED EDUCATION/TRAINING & WORK EXPERIENCE:

• Bachelor's Degree.

AND

• 2 - 4 years of increasingly responsible professional experience in a financial aid office.
• Demonstrated knowledge of federal, state, and financial aid rules and regulations.

PREFERRED EDUCATION/TRAINING & WORK EXPERIENCE:

• Bilingual in English and Spanish.

Welcoming. Respectful. Inclusive. Together, we are FRCC.