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Sales Development Representative - Account Management

Who We Are:

ServiceMax's mission is to help customers keep the world running with asset-centric field service management software. As the recognized leader in this space, ServiceMax's mobile apps and cloud-based software provide a complete view of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth and run more profitable, outcome-centric businesses.

What You Will Do:

The Account Manager sets the bespoke strategy for each existing base account

SDR will execute on that strategy and will coordinate with AM and marketing resources to enroll customer in various SalesLoft cadences/correspond with personalized emails and make strategic calls to nurture and build on existing relationships

SDR will, as appropriate, identify and prospect into specifically assigned subsidiaries, divisions, child accounts, etc building off the parent account strategy to find and unlock incremental business opportunities.

Once opportunities are prequalified, the SDR will coordinate with their AM (and other internal resources like SE, GCT, marketing where applicable) to further build the opportunity to qualified status.

The SDR will stay involved with the opportunity and help in any way to move it along.

If there are small opportunities that the SDR can help drive and close they will do this at the discretion of and with guidance from the Account Manager.

What ServiceMax Offers You:

  • Highly competitive wellness benefits including Medical, Dental, Vision, Life insurance
  • Flexible Spending Benefits
  • Flexible Time Off
  • 401(k) Retirement Savings Program
  • Commuter Benefits
  • Professional development and training opportunities

For more information, visit or visit us on LinkedIn, Instagram or Twitter.

Our Hiring Process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.

A career at ServiceMax means unleashing your potential to build, sell, implement and market award-winning products with a #wintogether and #customerobsessed approach. From MRI machines to gym equipment, customers around the globe rely on ServiceMax's cloud-based software platform to keep these machines - and the world - running, every single day. We pride ourselves in creating a culture that inspires our employees to be the best they can be in an inclusive and judgement-free environment.

Our Commitment:

The systemic racism and inequality that has plagued the Black Community cannot continue. ServiceMax is committed to providing a place of opportunity and growth for Black people, as we strive to build a team that better reflects the communities we live and work in. Join a team that is committed to equal representation in the workplace and fostering a community of education and action against racial and social injustice.

We do not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with ServiceMax.

ServiceMax is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Boston, MA, 02298, US