Credit Control Specialist

This role is to be part of an evolving Group Credit Control team based in the Leeds office and will compliment an existing team of credit controllers based offshore.

The main duties of the role are to provide credit control services to Capita businesses to achieve maximum cash collections. This role will be also be working with the various business units in the resolution of queries within a timely manner ensuring that all areas for risk are escalated and resolved.

Job title:
Credit Control Specialist

Job Description:

What you'll be doing:
Credit Management of various customers as determined by the Manager

All customer communications to be accurately recorded in accounting software

All invoice queries to be recorded in accounting software and escalated to the business units for resolution

Hold conference calls with internal stakeholders to discuss any issues relating to collections

Send reports on debtors to various stakeholders including Divisional Finance Directors

Escalate any legal cases to solicitors in line with Credit Policy

Reconciliation of customer accounts and unallocated cash balances to ensure ledgers are accurate

What we're looking for:
Previous experience within a busy credit control department and will understand the qualities to makes a successful team

Possess excellent interpersonal communication skills

Ability to build effective working relationships with both customers and colleagues and are organised and proactive in their approach to their role

Possess a confident, positive attitude and a can-do approach to this important role

Computer literate with good EXCEL skills, preferably to Intermediate Level. SAP experience is desirable

Able to adopt a flexible approach

About Capita/Group Finance

Our Finance Function is one of Capita's central corporate functions and is supporting the financial needs of the business. Our teams are creating smarter, faster financial processes across a complex organisation to ensure consistency with training, technology and knowledge sharing. We're providing clear insight to teams across the business and empowering them to make effective, meaningful decisions. Join us and discover better as you build a stronger financial future for Capita.

What's in it for you?
A competitive basic salary in line with your experience level

23 days' holiday (rising to 27) with the opportunity to buy extra leave

The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more

Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology

Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees. During the application process, you'll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

United Kingdom

Time Type:
Full time

Contract Type:
Leeds, United Kingdom, gb
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