Customer Service Advisor

Customer Service Advisor
£10 per hour
Wednesday to Sunday (weekdays 9am to 5pm, Saturday 10am to 4pm and Sunday 11am to 4pm)
Ongoing temporary (potential permanent)
January 2022 start

A large outdoor furniture company in South Liverpool are currently seeking several Customer Service Advisors to join the team due to company expansion (new office opening). The company sell a wide variety of products and require the Advisor's to deal with telephone enquiries and provide each customer with a quality service.

Please only apply for this role if you can work full-time Wednesday to Sunday full-time.

The main duties of a Customer Service Advisor are;
Handle inbound calls from customers
Discuss and resolve any issues
Book in or re-arrange deliveries
Take/arrange payments from customers
Provide product information
Explain aftercare services and warranties
Give customers realistic timescales on products
Log all correspondence on the system
Flag in any major issues into managementTo apply for the position of Customer Service Advisor;
You will have telephone experience within a customer service setting
Are able to work Wednesday to Sunday
Have an outgoing and engaging personality
Can start work early JanuaryIf you feel this is the right role for you and meet the above criteria then please apply online in the first instance

Keywords; customer service, customer services, advisor, agent, call centre, contact centre, call handler, call handling, Liverpool, speke, Garston, halewood, widnes, Merseyside
Brampford Speke, United Kingdom, gb
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