Customer Experience Placement 2022/23

What will you do as a Customer Experience Intern?

Listening to our customers' voices and using these to cater to their needs is at the heart of everything we design, implement, and innovate.

From creating new customer journeys to improving existing ones, this incredibly rewarding placement opportunity will allow you to gain exposure to the world of customer experience, while seeking ways to keep things simple for both our customers and our people.

During your time here, you'll play a key role in the customer experience team and will work on initiatives directly related to Travelport's Key Strategic Imperatives.


Your internship will run from mid-July 2022 until the end of July 2023.


We operate an agile working policy, so our teams spend 3 days per week in our Langley office, whilst the remaining two days are spent working from home.

Identify opportunities for improvement by performing data analysis and problem-solving tasks.
Perform customer and internal research across various methods, including preparing surveys and conducting interviews.
Aggregate insights from various and multiple sources to bring to life the customer perspective/opportunity.
Regularly work on projects with multiple teams, e.g., marketing, sales enablement, and propositions.
Provide project support for the customer experience team, including managing change initiatives , activities, and meetings.

And it doesn't stop there! Your internship is what YOU make it, so reach out and grab every opportunity on offer - and there'll be A LOT on offer.

An experience like no other...

This placement is not a standardized program, it's a unique experiencethat will inspire, develop, and reward you.

We've built an incredible internship that intertwines your day-to-day role, learning & development, CSR (Corporate Social Responsibility) work & a little something we call...Internpreneurship, where we give you the opportunity to literally change the business, how's that for responsibility?!

But DON'T PANIC! You're not doing this alone.

You'll have an enthusiastic and passionate support network too. Your team, personal mentor, and a dedicated panel of Travelporters, will all be there to support & guide you throughout your Travelport journey.

Would you thrive in our workplace?

Studying a degree relevant to the internship is critical, as you never know, you may end up back with us as a grad in a similar role.

We know that parts of the job advert may look scary, but DON'T SWEAT! We will teach you everything you need to know, for you to be successful at your job.

BUT...what do we think could make you amazing at your job?
A desire to own projects & add value
A passion for improvement & innovation
An ability to work with autonomy & accountability
An eye for detail & a fearless mindset

Sound like you? You'd love it here! So... come & join us!

So, what's in it for you?

A dynamic and multi-faceted placement experience for one; encompassing your day-to-day role, CSR work and solving real company problems. Interns also have Private Medical Insurance cover and access to a virtual GP 24/7, thousands of offers and discounts, flexible benefits such as the cycle to work scheme AND a potential bonus.

Imagine what you could achieve from a year of working with talented teams who genuinely want to help you develop into the professional you wish to become? PLUS, all the free tea, coffee, and hot chocolate you could ever want?! The possibilities are endless!!

Interested? Of course you are! Apply now! Everyone will get a response!

Additional Information

The application deadline is 17th December, with our whole hiring process being virtual, and concluding in January. If the volume of applications we receive exceeds our expectations, we will need to close the application window early. So don't wait in applying!

To ensure that you find the right home in our business, we'd encourage you to explore all our intern opportunities, and pick the ONE that you feel suits you best.

Travelport is a worldwide travel retail platform. Our next-generation virtual marketplace connects travel buyers and travel sellers, that share our passion for delivering exceptional travel experiences.

Unconflicted and independent, we are re-inventing a simpler future for travel's complex ecosystem.

Our platform gives the industry the power to help people see the world. We make it simple for businesses like airlines, hotels, and car rental companies to connect to agencies and travelers, through personalized and engaging content.

We are a diverse and inclusive workforce, representative of the communities and customers we serve. We are socially responsible, and we give back to our communities.

We encourage our people to think differently and have the courage, confidence, and ambition to challenge what has been done before.

Travelport is on a mission to make Travel easier and more rewarding for everyone.
Slough, United Kingdom, gb
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