Field Engineer

This great organisation, who are a leading global technology company are looking for a Field Service Engineer with a minimum of 2 years experience.

Please note this role also offers a bonus and a company vehicle.

Job Overview

This role involves providing service and maintenance of on-board Hardware and Software on industrial vehicles.

The role may involve significant travel within the UK and overnight stays at customer locations. The successful candidate must be willing to travel at short notice and must be flexible on working hours.

Key Responsibilities

* Install, commission and test hardware and software products including all wiring and mechanical work on vehicles

* Troubleshoot, repair and fully test equipment failures in the field.

* Deliver a timely response to the customer

* Schedule and perform preventative maintenance procedures

* Maintain accurate and up to date records for all work completed

* Monitor the performance of equipment in the field, through data reports, to ensure that it meets both Customers and company minimum requirements

* Liaise with customers pro-actively to ensure early detection of any problems.

* As part of the Installation/Field Service team, actively engage with other team members for effective knowledge transfer to ensure consistent quality.

* Record and report all service / repair visits correctly using a service ERP system.

* Report any complaints encountered to the respective service coordinator and/or the field service manager.

* Be accountable for Service parts inventory within the specified territory where you will manage and follow allocated stock inventory in order to maintain a high first time fix rate.

Education & Work Experience

* Ideally HNC / HND in a relevant discipline, must be computer literate

* Mechanically minded …previous experience working on trucks / large vehicles

* Familiar with operating systems / computer literate

* Minimum of 2 years experience in a Field Service or Engineering role

* Good diagnostic and problem solving skills.

* Effective organizational skills.

* Have the ability to work on own initiative and to multi-task.

* Have a full clean Driving Licence (HGV licence an advantage)

* Must be able to demonstrate a hands-on approach.

* Must be flexible and able to travel.

* Mechanical, practical hands on experience would be essential

* Excellent interpersonal and communication skills - written, verbal, listening.

* Ability to solve practical, hands on, technical problems resourcefully

* Self starter with the ability to work independently, accompanied with strong execution and organizational skills

Our client provides innovative solutions to the environmental services industry. Established in 2003, they are now a global operation and employ over 500 people across 11 countries and deliver enterprise cloud-based software solutions and support over 2500 customers.

Superb organisation, immediate interviews
Pyramid Search
Lancing, United Kingdom, gb
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