Customer Service Administrator

Customer Service Administrator

Do you have experience within a customer service role? Do you have an excellent telephone manner? Are you proactive and professional in your approach? If the answer to these questions I YES please contact me now for more information on this new role.

Start Date: ASAP
Location: Outskirts of Cambridge
Hours: Monday to Friday 9am-5.30pm and Saturday 9am-5pm. Five days a week including Saturdays (with one Saturday off pcm),
Salary: £17500 + doe
Benefits: Pension scheme, Opportunities to travel overseas, hybrid working, staff discounts, free on site parking, numerous company social events

Duties:

- Dealing with suppliers and customers over the phone and by email, making adjustments to their bookings
- Producing different reports on a daily basis, using MS Office - Word, Excel and Outlook
- Checking documentation and scheduling changes
- Making arrangements for bookings with special requirements
- Keeping up to date with legislative changes and foreign office advice

Skills and Experience Required:

- Minimum 1 years experience in a telephone customer service based role
- Professional, helpful and a calm demeanor
- Proactive and have excellent attention to detail
- Experience or an interest in the travel industry would be beneficial but is not essential

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy
Posted
01/12/2022
Location
Cambridge, United Kingdom, gb
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