IT Field Engineer

New role** IT Field Engineer - 26k - Swindon

I am currently seeking an IT Field Engineer to work in a growing team for a well respected, client of mine based in Swindon.

The successful IT Field Engineer will provide support on all queries that require field-based support to a network of clients across Wiltshire. You will ensure that all problems are either solved or escalated. You will be required to be aware of and stick to the Service Level Agreement, and ensure that you do all in your power to meet these service levels.

You will be responsible for reacting to queries as well as providing proactive infrastructure support to the clients. You will be involved in systems upgrades and integrations as well as working on support queries. You will work on and fix server operating system faults, and you will be heavily involved in desktop support of printers, workstations and laptops as well as supporting industry specific applications and hardware. In addition to this, you will work on the management of the LAN and WAN networks. Servers and commercial Firewall experience is a must.

Experience of supporting some or all of the following technologies is required:

- Windows Server (Apply online only)
- Active Directory
- Exchange queries
- Office 365
- IT Security
- Azure
- Printer and scanner fixes
- 2nd Line IT Support
- Application support
- Helpdesk or Service Desk experience in a school based environment

There will be an Enhanced DBS check for the successful candidate.

Excellent communication and customer service skills are essential prerequisites of this role, as you will be representing the IT department at all times. You will be required to be the 'face of IT', and there will be plenty of face to face interaction with a demanding network of clients.

The IT Field Engineer position requires an individual who is comfortable with travel. You could be spending one day in Swindon and another day in Chippenham, often in the same week, so this would need to be considered carefully before committing yourself to the role.

This represents a fantastic opportunity for a career-minded individual to join a forward-thinking company who provide excellent opportunities for both technical and career progression for those who shine in the IT department. It is an ideal chance for a Field Engineer who is looking to move into a friendly, supportive and busy environment.

This is an urgent vacancy, so please apply immediately to avoid disappointment!

Key words: "Field Engineer", support, projects, "Active Directory", Security, Laptops, PCs, LAN, WAN,"Windows Server", Exchange, "Office 365", Azure

If this sounds like your cup of tea, please contact Sam Gilsenan directly!

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Swindon, United Kingdom, gb
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