Internal Sales

Company Description

An international life sciences company providing a unique range of analytical testing services to clients across multiple industries to make life and our environment safer, healthier and more sustainable.

Job Description

Based in Yate and re-advertised due to an internal promotion, we are looking for an Internal Sales Person to support the Sales and Management teams, providing excellent customer account management and on-going world class customer care.

You will be required to build close working relationships with Business Development and Laboratory Managers in Eurofins York and the wider Eurofins Group and to quickly gain knowledge and understanding of Eurofins E&E services and how they meet customer needs.

Main responsibilities (this is not an exhaustive list):

* To assist in the implementation of this role within Eurofins E&E by development of the following:

* To engage customers during testing programs in Eurofins E&E Laboratories in order to promote the relationship and determine future business opportunities

* Build business relationship with and develop Key Accounts as specified

* To organise, update and coordinate the internal RFQ process within the company using appropriate systems, databases and CRMs

* To submit appropriate Proposals / Quotations for existing services to existing customers

* To proactively follow up submitted proposals to existing customers

* To follow, develop and streamline the company enquiry/quoting process

* To work in tandem with and complimentary to BDMs and operations staff to meet company goals and provide high quality customer service

* To receive and acknowledge POs and liaise with operations staff for scheduling projects

* Liaise with the lab manager to coordinate sales projections to the UK group sales manager

* To record and input as necessary all activities, actions, meetings, proposals into the company CRM and maintain an appropriate “dashboard” as directed

* To co-ordinate sales projections and reports inside and outside of the company CRM in tandem with the laboratory manager

* Support the marketing department in the implementation of the marketing strategy (regional and national as required)

* Qualifications

You will have significant experience (5 years +) of conducting B2B customer interactions and as a result will have a confident, articulate, professional, assertive, convincing and friendly telephone manner. In addition to this you will be highly organised and possess many of the following:

Strong knowledge of IT (MS Word, Excel, Hubspot)

Working knowledge of ISO 17025 or ISO 9000 quality system (desirable)

Negotiation and influencing skills

Excellent personal organisation skills and time management skills

Ability to communicate with technical specialists and non-specialists alike

Project management skills

Flexible approach to work

Self-motivated with strong drive and ambition

Professional and confidential approach

Being responsible for own actions and taking proactive ownership of projects,

Actively working in, and communicating with, a small team


Benefits to join the company

* Competitive salary

* Contributory defined contribution Pension

* An impressive array of employee benefits

* Professional development & recognition opportunities

* Pleasant working location, with occasional travel within the UK.

If you're interested in this role then please either send your CV or call Jamie directly on (phone number removed)
Yate, United Kingdom, gb
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