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Customer Service Executive - Nights

EAC are representing an opportunity for a Customer Service Executive - nights, who will be responsible for the Customer Service team who are the face of this Hotel. With a huge uptake in reservations, this is a great role for a thriving Hotel brand, based in Milton Keynes.
You will be responsible for providing outstanding Customer Service to guests, alongside driving, mentoring and developing team performance.
The Role
Customer Service Executive, nights
On Offer
·Excellent Hotel brand
·Hotel rooms for £15 per night based on staff discount
Duties for the Customer Service Executive - nights
·Providing excellent customer service and front of house duties for the night time customer service team.
·Driving team performance
·Managing administration
·Covering different aspects within the hotel
·Liaising with guests
·Booking reservations
The ideal Customer Service Executive - nights
·Previous Customer Service experience, ideally leading a team
·Supervisory experience
·Outstanding Customer Service skills
·Attention to detail orientated
Milton Keynes, United Kingdom, gb