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Contract Renewal Specialist

* Reporting
* Data Analysis
* Customer Service

Job Title: Contract Renewal Specialist (Energy)
Location: Newbury, Berkshire
Job Type: Full time/Permanent
Hours: Mon - Fri 8.30am to 5.00pm
Salary: £24,000-£30,000 Generous package&commission structure

As the contract renewals specialist for this local and growing&friendly business. you will be able to demonstrate enthusiasm, ambition and the drive to build your career.

You will be joining a team of Internal Account Managers and using a bespoke database to prepare reports on upcoming contract renewals for existing clients focussing on maintaining a productive and positive relationship with them and providing comparison reports for prospective and new clients.

Key responsibilities:

* Prepare proposals to compare energy prices from a variety of energy suppliers
* Contacting customers when they are due for renewal
* Communicate renewal opportunities with the key internal stakeholders
* Develop an in-depth understanding of the energy market
* Develop an in-depth understanding of a variety of CRM system reports and dashboards.
* Hold weekly 'update' calls with key internal stakeholders
* Hold monthly renewal opportunities discussions with the internal account managers

Skills and experience required:

* Educated to degree level (Although not essential)
* Numeric and analytical
* Ability to solve detailed problems and use own initiative
* Good communication skills
* Confident Telephone Manner
* Working as part of a team in a fun environment

In addition to the package you will receive 23 days holiday*, a smart/casual dress code and very regular staff outings!

*3 gifted days to be used between Christmas&New Year

If you do not have experience in energy do not hesitate to apply as training will be provided in areas needed for the right candidate.
Posted
01/11/2022
Location
Newbury, United Kingdom, gb