Automotive Parts Telesales

Pentagon Motor Group have an exciting new career opportunity available right now We are currently looking to recruit a dynamicpeople person to work in our busy dedicated Parts Hub. If you have: A genuine interest and passion in the Motor Trade Unlimited confidence, resilience, drive & energy The need for a new challenge working for a highly successful Dealership where your contribution is recognised then you may be the person we are looking for Whats In It For You? When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including: 30 days holiday per year (including Bank Holidays) that will increase with length of service. Recommend a Friend Scheme. Discounted days out with family and friends. Retail discounts saving £££'s on shopping and dining out. Fully funded, Nationally Recognised Qualifications. Manufacturer specific training. Salary Finance. 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders. Team member Pension Scheme contributions. Friends & family Customer Referral Payments Discounts on products and services that we provide for family and friends. Wepride ourselves on offering exceptionaltraining and development opportunities along with realistic career paths for each member of our Team. What Will You Be Doing? The successfulcandidate will be responsible for the following: Providingall Pentagon customers with a level of service that will achieve the highest level of customer satisfaction, retention and loyalty. Taking the time to talk to customers via inbound calls and building genuine rapport by truly listening to their needs and supporting them with the products and services that are right for them. Estimating and invoicingcosts to customers. To handleoutgoing follow up calls, emails and other digital leads using the correct procedure in a professional and courteous manner. Working and communicating with other Parts departments within the business. Assisting with promotions, events and marketing initiativesto increase sales ofincremental products. Who Are We Looking for? Ideal candidates willhave: Previous experience working with Motor Trade parts Experience in outbound sales Exceptional customer service skills. An ability to build rapport and establish and maintain good working relationships. Strong communication skills both written and verbal. Confidence with IT systems Excellent attention to detail and a methodical approach to their workload. Endless drive and self motivation. A full, UK driving licencewould be advantageous for this role.
Derby, England, UK
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