IT Systems Manager

About the Position: The Systems Manager is responsible for managing the Systems for the Inspection division. This includes application development, deployments, governance, support, and staff. In this role, you will be the primary interface between the business operations and software development staff, with a key emphasis on planning, owning and communicating progress, training, and working with operations to facilitate testing of each solution. You will work with the stakeholders to gather and understand the business requirements and obtain clarity and alignment on the priorities and timelines. You will work with developers to ensure they have clarity on requirements and priorities. You will ensure processes and practices are in place to efficiently and effectively document and manage deliver the requirements. This role is also responsible for providing support to the local IT manager with IT infrastructure including networks, security, related hardware/software, and supporting staff. Specific Responsibilities Work with business stakeholders to acquire and translate diverse requirements into clear technical and development specifications. Manage and support the development and implementation of new application feature, functions, and associated software tools. Provide coaching to staff in the areas of expertise. Collaborate closely with the local IT Manager. Promote sharing of ideas, projects, and opportunities across global ALS staff. Communicate clearly with key development resources and operations to ensure proper resourcing and planning. Maintain project transparency to ensure that both development and stakeholders have a clear picture of the projects and each completed gap to facilitate timely user testing. Liaise with business leaders in the region and globally as appropriate, to ensure business needs are being met and rollout plans are accurate and understood by all. Observe established safety regulations and comply with all ALS health and safety policies and procedures. Other duties as assigned. Required Knowledge, Skills & Abilities Excellent project management skills; Systems development experience; Good knowledge of Microsoft SQL; Excellent English communication skills, both written and verbal; Excellent organizational skills; Strong interpersonal skills and experience working in a team environment; Ability to work on multiple projects in a fast-paced environment; Excellent interpersonal and communication skills; Demonstrated judgement, creativity, integrity and ability to problem solve.
ALS Inspection
Prescot, England, UK
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