Live Operations Manager

About the Company Our client is a rapidly growing mobile games studio, offering a great environment to attract the top talent. Their mission is to bring the knowledge and experience of a chart-topping mobile games company into a close-knit, collaborative environment. Their guiding principle as a team is that when people love what they do, what they do will be loved by others. The studio is filled with people who love taking things apart and figuring out how they work. They enjoy problem-solving and most importantly, they LOVE making games. Our client is passionate about their craft and work closely across all disciplines to ensure that passion makes its way into every aspect of their games. They were founded by a team of industry veterans from some of the biggest names in mobile games. About the Role The LiveOps Manager will own the Revenue, DAU and Retention KPIs, and plan and execute monetization strategies that will motivate and encourage players to play and pay. As a LiveOps Manager, you will drive the strategy across all communication channels both in-game (Pop-Ups, Store, Inbox) and out of game (Emails, Push Notifications) and exercise various pricing strategies. Key Responsibilities You will develop the daily promotional routines in the game and be in charge of its implementation through the campaign design, creative development, QA, and operational launch. You will monitor its performance and react accordingly and analyze it, all while working closely with the Creative Team, Operations Team, Product Owners and Data Science team. In this role, you will be responsible for the games ad-hoc activities, including A/B tests, LiveOps and on-going CRM activities, and for the coordination between teams to bring them all to life. The ideal candidate moves fast, is data-driven, player oriented and looks to make an impact. Requirements At least 3 years of experience as Marketing Manager, CRM, Brand Manager, Trade Marketing, Ecommerce Manager (in the online industry- an advantage). Structural approach to data with strong quantitative and qualitative analysis skills. Ability to present the data clearly and efficiently to support business decisions Proven experience in performing A/B tests Strong English written/ verbal communication skills Highly attentive to details, thorough, responsible and punctual A people person, leader, self driven, positive, initiator, curious, independent, and a quick learner Strong technical skills, ability to learn and operate multiple applications. Strong problem solving/ troubleshooting skills Managerial experience strong addvantage Advanced Excel and/or Data Visualization tools strong advantage Proven experience in Email and/or Push Notification campaigns strong advantage SQL proficiency- Advantage Personal gaming background an advantage Benefits Competitive Salary plus options Yearly CPD allowance for learning and development materials, courses, and seminars Health insurance, Dental, Life, and Critical Illness cover Subsidised gym membership and cycle to work scheme Regular company events and rewards to thank staff for their hard work.In the past, weve done cocktail parties, escape rooms, and a PS5 forChristmas Our client is an equal opportunity employer. Employment decisions are made without regard to race, national origin, ancestry, sex, gender identity or expression, sexual orientation, age, religion, pregnancy, marital status or veteran status
West London, England, UK
Apply Now