Financial Education Operations Officer x 2

Salary: £18,014 (Part time) / £22,518 (Full time) per annum

Location: Canterbury/Home

Hours: 1 x full time (37.5 hours per week) and 1 x part time 0.8 FTE (30 hours per week)

Have you got experience of providing exceptional customer service as well as working in a fast-paced operations team?

Are you able to work effectively with a range of stakeholders to effectively solve problems and ensure deadlines are met?

Do you have up-to-date knowledge of running assessments in schools/college or the LIBF’s Financial Capability qualifications?

Then apply for our Financial Education Operations Officer role. This role is currently based in our Canterbury Office, however Home-based working will be considered.

The Financial Education Operations Officer will work as part of a team who are responsible for successful liaising and handling of queries related to all Financial Capability qualifications delivered in schools and colleges, both across the country and internationally. This includes processing of large amounts of data to a high standard, regular contact with schools and colleges as well as a variety of operational tasks, ranging from approving our schools and colleges running examination sessions to certification of students.

The successful candidate will have

* A strong commitment to customer service

* Excellent and confident communication and interpersonal skill

* Strong IT skills

* Ability to work to a high level of accuracy to tight deadlines using your own initiative

* Strong organisational and administrative skills and the ability to react to changing priorities and deadlines

* Experience of working in the education sector would be an advantage.

Here at The London Institute of Banking & Finance we support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage.

The London Institute of Banking & Finance was founded in 1879 as the Institute of Bankers and is today a leading international provider of financial education. We offer highly regarded Undergraduate and Postgraduate Degrees, a broad range of Professional and Specialist qualifications and Financial Capability Programmes in schools.

Before applying for any role please read our Recruitment Privacy Policy found on our website. You will find the link by clicking about us and selecting Work with us.

To apply please submit your CV with a covering letter explaining your suitability for the role. Please also specify if you are applying for full time hours or part time. Applications without a covering letter won't be considered.

Please note that depending on number of CVs we receive; we may close the advert early. Due to the high volumes we receive, it may not be possible to respond to all applicants who are unsuccessful.

Closing date: 17th January 2022

Interviews: TBC (possibly 19th / 20th January or 25th / 26th January)
Canterbury, United Kingdom, gb
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