Receptionist - Assisted Living (Part Time)

Description:

Williamsburg Landing, the area's only CARF-accredited Life Plan Community, seeks a Part-Time Receptionist to support Assisted Living. The ideal candidate must have excellent organizational, administrative, customer service, and communication skills.

JOB SUMMARY

The Receptionist is responsible for presenting a positive image of Williamsburg Landing and maintaining professional relationships with residents, guests, management, and staff. This position works under the direction of the Assisted Living Administrator.


ESSENTIAL JOB FUNCTIONS

  • Greets residents and visitors in a friendly, professional manner, answering questions or directing them to the appropriate area or department; answers the telephone promptly, transferring calls to appropriate departments/person
  • Develops friendly and professional relationships with residents and remains alert to problems, changes, or needs of residents and relays needs or concerns to proper department, following up when necessary
  • Provides information on facilities, services, and events; requests handyman service appointments on behalf of residents
  • Assists residents with small clerical tasks such as addressing cards and envelopes, making photocopies, and retrieving mail; stamps, sorts, and distributes mail; redirects improperly addressed mail
  • Communicates work orders to Facilities Management
  • Schedules resident transportation as requested
  • Ensures professional appearance of the main lobby and front desk, including floral arrangements
  • Manages the store in Assisted Living, ensuring inventory is maintained, items are charged correctly, and ensures sales are balanced at end of the shift
  • Assists in training new receptionists and provides coverage for other receptionists as needed
  • Assists other departments with clerical requests and/or projects as time permits
  • Performs other duties as assigned

QUALIFICATIONS

High school diploma or GED required; proficiency with MS Office required; basic knowledge of cash receipts and accounting procedures required; a minimum of two (2) years' experience in customer service or the hospitality industry preferred


KNOWLEDGE, SKILLS, AND ABILITIES

Excellent organizational, administrative, customer service and communication skills required; ability to understand and respond appropriately to older adults with unique life issues; ability to handle a wide variety of tasks simultaneously; ability to relate well with visitors, residents and staff in a courteous, friendly, prompt, and tactful manner

BENEFITS (Part Time)

  • 403(b) Retirement Plan
  • 529 College Savings Plan
  • Holiday Pay (when working a holiday)
  • Corporate Wellness Program
  • Health Club & Spa Membership
  • Employee Education & Training Fund
  • Employee Assistance Program
  • Credit Union Membership

Williamsburg Landing is a non-profit, independent community offering a vibrant lifestyle for residents.


Apply online at Williamsburglanding.org.

EOE/Tobacco Free/Drug Free

#pm20

. Requirements:







PI159181578

Posted
01/03/2022
Type
Full time
Salary Range
$20,000.00 - 32,000.00
per Year
Salary range estimated by
Location
Williamsburg, VA 23185, US
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