Auto Service Advisor- Paid Healthcare

Honda Cars of Rock HillLocation: 686 Galleria Blvd, Rock Hill, South Carolina 29730


Full Time Service Advisor opportunity available at our Honda "2020 Best Dealership to Work For" location in Rock Hill, SC!

Come join one of the largest and most successful privately held automotive groups in the nation, Hendrick has been voted #1 back-to-back on Reputation.com!

Summary:

Service Advisors are trained to be responsible for selling, identifying and documenting service, scheduling maintenance, and repair orders for customers.

Take Advantage of Our Cutting Edge Benefits:

  • Employer Paid Healthcare & Prescription Plan

  • Rewarding Performance Based Pay & Bonuses

  • 401(k) Retirement Plan with Company Match

  • Dental, Vision, Life Insurance

  • Paid Time-Off up to 3 weeks Vacation

  • Supplemental Benefits (Short-Term Disability, Long-Term Disability, Life Insurance)

  • Holiday and Sick Pay

  • Employee Discounts

  • College Scholarship Program

  • Individual & Team Rewards

  • Employee Assistance Program

  • ASE Tuition Certification Reimbursement

  • Internal Career Advancement Opportunities

  • At Hendrick we work daily to invest in our teammates and offer opportunities for personal growth and development.

Education/Experience:

  • 3-5 years desired work experience.

  • Working knowledge of the mechanical operations of vehicles.

  • College Degree, High School Diploma, GED.

  • Scheduled shifts may include evening hours, weekends, and holidays.

  • Excellent interpersonal, customer service, and organizational skills.

Certificates and Licenses:

  • Valid Driver’s License.

  • ASE and/or Manufacturer Certification a plus.

Work Environment:

May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions. Duties are generally performed in the service area. Responsibilities may include conducting road tests on customer vehicles. Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.

Physical Demands:

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions.

Hendrick Core Values:

  • Servant Leadership

  • Teamwork through Trust & Respect

  • Integrity

  • Commitment to Customer Enthusiasm

  • Passion for Winning

  • Accountability at All Levels

  • Commitment to Continuous Improvement

Apply Now for this Amazing Opportunity!

Additional Job Details:

Essential Duties and Responsibilities include the following:

  • Works with customer and technician to identify required maintenance.

  • Advises customers on necessary and recommended services.

  • Offers additional services and repairs to customers.

  • Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.

  • Estimates cost of mechanical, electrical, or other repairs.

  • Enters itemized estimate on service order and explains estimate to customer.

  • Schedules appointments with customer.

  • Meets dealership’s standards for repair and order production.

  • Maintains CSI at or above Company standards.

  • Maintains an organized, clean and safe work area.

  • Participates in required training.

  • Records all hours worked accurately in company timekeeping system.

  • Follows Safeguards rules and regulations.

  • Demonstrates the Company’s Core Values.

  • Complies with Company policies and procedures.

  • Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.

  • Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

#CB

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf.

Posted
01/02/2022
Type
Full time
Salary Range
$34,000.00 - 45,000.00
per Year
Salary range estimated by
Location
Rock Hill, SC 29730, US
Apply Now