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Manager- Agile Program Management

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering, lean user experience design, and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, user experience, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Job Description

We are looking for a tenured Agile Program Manager with excellent leadership, communication, and team management skills. Candidates should be comfortable working in a general consulting capacity providing daily program oversight and strategic direction, as well as managing a large delivery team that includes product managers, engineers, strategists, and user experience professionals.

The Manager Agile Program Management is expected to play a variety of project support and team leadership roles and have proven experience as a technical Project Manager. The work will support the customer experience and software development life cycle in an agile environment. The most typical project roles would be overseeing medium to large projects with team sizes of 20+ people, or account level oversight of 2-5 smaller projects. Qualified applicants must be detail-oriented, results-driven individuals who are comfortable managing complex client and team dynamics.

This role involves the support of a broad portfolio of digital and IT projects and initiatives, which includes interacting with clients as well as other contractor teams, developing processes that ensure transparency and accountability, and implementing those processes in a scalable way. The position will be client-facing and include daily interactions with a client and broader user and development community, providing program management support for multiple products. The Agile Program Manager will be responsible for the management and facilitation of on-time, on-budget, on-quality delivery of IT and digital services.
Pivotal to this role is excellent relationship building skills, as well as strong leadership and team management experience

Responsibilities:

  • Lead strategic planning for client programs and documents strategic initiative and project plans
  • Manage client relationships and identify growth opportunities for the account
  • Clarify and communicate project objectives and success criteria
  • Structure and manage integrated, multi-track projects and/or programs of multiple projects
  • Partners with other project leaders to lead teams
  • Manage and control project scope, change control, and risks
  • Track and communicate project and initiative budget information to the client
  • Drive project delivery through team management and ensure a positive, collaborative work environment
  • Continually design and build an optimal team structure (roles, people, expertise), processes, and tools to ensure high quality cross-discipline/capability delivery, ongoing client satisfaction, and achievement of established goals leading to client business value.
  • Lead teams to successfully deliver customer experience and engineering solutions developed in partnership with our clients.
  • Identify and realize business outcomes through the use of the most suitable and effective project management approach, methods, processes and tools for the engagement to ensure a high degree of delivery and solution quality.  
  • Work with industry leadership to pursue, shape and sell holistic client solutions utilizing innovative sales tools and strategies
  • Maintain awareness of the current industry environment that shapes opportunities for client solutions (i.e. news events, trends, mergers, etc.)
  • Contribute to PM discipline initiatives focused on consistent delivery quality, growing our PM talent and ensuring collaboration / knowledge sharing
  • Participate in recruitment and hiring activities, including interviewing and conducting hiring exercises within the Program Management Discipline.

Qualifications

Experience Guideline

  • 7 years project management experience, in a client-service digital and/or technology organization
  • Experience in client-facing situations and dealing with situations that require scope, cost, and schedule management
  • Knowledge of and/or experience in managing software development teams
  • Experience in defining scope and schedule requirements with clients and facilitating large diverse groups
  • Experience defining business outcomes and working with the client and project teams to define metrics to assess those outcomes
  • Excellent oral and written communication skills including the ability to clearly and openly communicate with a client on a daily basis as well as the ability to create and deliver clear, powerful and concise presentations/proposals
  • Ability to plan and manage time and resources, establish priorities and meet goals
  • Proficiency in Word, Excel, PowerPoint and MS Project

Education

  • Bachelor’s Degree required

Set yourself apart with

  • Knowledge of Capital Planning and Investment Control (CPIC) and HHS Enterprise Performance Life Cycle (EPLC)
  • Experience in crafting winning business proposals
  • Scrum, Product, CSM, PMP, SaFe Certification
  • Conference speaking events/Blogs/thought leadership

Additional Information

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicissapient.com or you may call us at +1-617-621-0200.

All your information will be kept confidential according to EEO guidelines

Company
Publicis Groupe
Posted
12/23/2021
Salary Range
$103,000.00 - 157,000.00
per Year
Salary range estimated by
Location
Arlington, VA 22201, US