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Job Description

BASIC FUNCTION:

• Responsible for orientating, assessing, and case managing public assistance recipients speaking English and/or Spanish for Self-Sufficiency Center programs. Conducts individual appointments, group orientations, and program participant services for Self-Sufficiency Center programs in English and/or Spanish for all service delivery locations in accordance with program schedules.

WORK PERFORMED:

1) Conducts individual appointments, group orientations, and program participant services for Self-Sufficiency Center programs in English and/or Spanish for all service delivery locations in accordance with program appointment and orientation schedules

2) Assist program participants with vocational goals, employment barriers, and necessary supportive services, including Social Security (SSI/SSDI) application assistance

3) Assists program participants in résumé development, employment application, job searching, vocational goal development, work habits, and work ethic

4) Conducts Job Readiness Training Program sessions on a weekly basis, following prescribed curriculum and schedule; groups are between 5 and 20 clients, held in both the Jamestown and Dunkirk Self-Sufficiency Center office locations

5) Responsible for providing retention (follow-up) services to program participants

6) Monitors and reports all program participant attendance and compliance/non-compliance and takes appropriate action, including conciliations when necessary

7) Completes all required data entry into WTWCMS

8) Maintains appropriate and required program participant files

9) Completes and submits reports to program management and/or the Department of Health and Human Services as required

10) Exercises flexibility in assisting other Self-Sufficiency Center staff

11) Cross-trains with other Self-Sufficiency Center staff to insure flexibility and service delivery

12) Performs all other duties as assigned

MINIMUM REQUIREMENTS

EQUIVALENT EDUCATION LEVEL REQUIRED

Bachelor's degree in Human Services or related area.

EXPERIENCE REQUIRED

One year human services or social work experience. Master's degree in above-mentioned areas will be accepted in lieu of experience.

KNOWLEDGE REQUIRED

Social awareness, record keeping, world of work, job market, knowledge of vocational rehabilitation and human service agencies in the area, computer proficiency, oral and written communication skills, employment preparation skills, and area industries, area social service, and health agencies.

Bilingual in English and Spanish.

Compensation details: 16.35-16.35 Hourly Wage

PIdb015d487943-25405-34189761