12/6- EdAssist Customer Care Specialist - $18/hr

Do you enjoy “wowing” the customer with exceptional service? At Bright Horizons®, we do work that matters. Join our team as a Customer Care Specialist!
Bring your full self to work and be the voice of Bright Horizons where our culture is full of H.E.A.R.T. and the career opportunities are endless.
What does a Customer Care Specialist do?
Whether you are finding a care giver for a family in need, reviewing program guidelines for someone that is taking the next step in their education journey, or scheduling some time for a family to tour one of our world class child care facilities, you can make a difference by working for a company that provides family solutions to those in need.
With each line of business you have the potential to be handling phone calls, emails and text messages in order to assist customers and provide follow up communication while troubleshooting, researching, and finding resolutions that meet their immediate needs while educating the customers on what support Bright Horizons has to offer. 
What you can expect from us:
Culture Our culture is unique, and it’s something that we take pride in. We hire people, not numbers, with H.E.A.R.T. and believe that personal and professional growth can happen in parallels while making wonderful impacts to our families that we provide solutions to.
Benefits This is a full time role that includes option to many benefits such as: Health Care Retirement Accrued Vacation and Sick time Disability Insurance ….And much more!
Schedule Scheduling varies based on what the need is, most typical schedules fall with in the hours of 6:00am-6:00pm
Compensation Starting salary for this role is $18/hrHiring Class: 12/06
Training There will be a paid training to start your first few weeks with Bright Horizons. You will be on site with your peers being introduced to our company, your role, and the job you will be doing.
What we ask from you: You have achieved a High School diploma or equivalent You have at least 1+ year experience in a customer service, help desk, and/or call center environment Have strong communication skills, both written and verbal You are a problem solver that is willing to go above and beyond to find a solution for a family in need. You are self-motivating and excellent with time management You are a team player who is goal oriented and ready to contribute
Location: Thornton, CO - 80241
Bright Horizons
Full time
Thornton, CO 80241, US
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