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Assistant Project Manager

This position will be based in our Clearwater offices.

Job Summary: Provide light project management for maintenance and repair work on illuminated signs, as well as interior/exterior lighting and electrical nationwide. Possess a strong focus on productivity, a positive attitude and teamwork. Driven to deliver and exceed goals with a sense of urgency to meet customer KPI’s and SLA’s. Responsible to manage the work order from inception through invoicing. Has a specific customer delivery responsibility on behalf of the company for the communication, quality, schedule, profitability and client satisfaction.

This position does not include supervisory functions of others.

Our Exceptional Benefits Plan Includes:

  • Supportive & Friendly Culture
  • Manage national accounts for Fortune 500 companies
  • Medical, Dental, Vision coverage options
  • Flexible Spending & Health Savings Accounts
  • Wellness Screenings
  • Life Insurance
  • 401k with Employer Contribution
  • Short/Long Term Disability
  • Generous Paid Time Off program
  • Career Growth Opportunities and Career Mapping
  • Additional perks including Pet Insurance, Employee Assistance Program, Educational Assistance Program (Non-Union employees), and Various employee discount offerings from our Vendors

Summary: Stratus is one of the nation’s largest brand implementation companies. We are made up of 700+ employees nationwide who roll up their sleeves, dive into the details and bring our clients’ brands to life! We deliver versatile solutions for some of the nation’s largest and most recognized brands. From signage to site refresh & remodel, from energy & lighting to repair & maintenance solutions, we deliver ideal solutions to meet all our client's branding needs.

Responsibilities:

  • Understand each customer’s requirements, sign standards, processes and procedures to ensure service is exceeding customers’ expectations
  • Work with the dedicated Account Manager to ensure customers are receiving superior service and on-time deliveries of our products and services
  • Maintain strong relationships with customers, third party vendors, technicians and internal departments
  • Display working knowledge of industry standards and practices
  • Effectively communicate with customers, vendors, field technicians, and internal department throughout the duration of the work order.
  • Work independently to manage and prioritize work orders to meet quantifiable performance goals
  • Create detailed service request instructions and provide any applicable information to ensure the job is completed in a timely manner
  • Follow up with our dedicated manufacturing partners/suppliers to ensure that product is shipping on time and work with our Field Partners to schedule the completion of work orders
  • Utilize ERP to monitor and record the progress of each work order and keep all statuses, dates, details, costs, notes etc up-to-date
  • Apply technical skills to interpret the Field Partner findings and apply critical thinking to resolve customer issues
  • Participate in internal/external meetings related to customer account performance/analytics to improve overall deliverables
  • Responsible for profitability of each work order. Have the ability to understand and impact costs, coordinate with vendor management to reduce costs and capture billing of ancillary and additional services.
  • Any other assignments/projects/tasks assigned by your manager

Qualifications

Skills:

  • Time management
  • Proficient in typing and Microsoft Office products
  • Ability to prioritize jobs based on urgency and customer expectations
  • Ability to handle a fast pace environment and multitask
  • Decisiveness and confidence
  • Highly driven and self-motivated
  • Ability to work independently and use independent judgement
  • Mature, polished, and professional communication skills
  • Ability to follow through with responsibilities without daily supervision
  • Organization and planning to meet milestones and deadlines
  • Detail oriented
  • Team oriented
  • Problem solving skills

Education, Experience, and Credentials:

  • High School Diploma or equivalent required
  • Some college experience preferred
  • 1 year office experience in an office environment required
  • 6 + months industry and project management experience required
  • Intermediate computer skills required

EEO/MFDV

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Project management: 1 year (Preferred)
  • Signage: 1 year (Preferred)

Work Location: One location

Company
Stratus
Posted
11/24/2021
Salary Range
$45,000.00 - 71,000.00
per Year
Salary range estimated by
Location
Clearwater, FL 33762, US