Store Manager

Is your enthusiasm and passion for helping people contagious? Join a new workplace where you can really make your mark! If you want an engaged workplace that embraces innovation, delivers world-class customer service, and heavily invests in the career development of its people - Extra Space Storage is the place for you!
As a Store Manager , you will have the opportunity to be part of a diverse team with an excellent company culture. Extra Space Storage was listed in the Top 100 Best Places to Work for in 2020 on Glassdoor . We are the fastest-growing storage company with over 2,000 locations nationwide and can provide you with incredible career and development opportunities .
Extra Space Storage wants responsible, ambitious, and excellent leaders to take charge of the day-to-day operations of one of our beautiful self-storage facilities.
Benefits We Offer You

  • Outstanding company culture; including steady work hours and work/life balance
  • Competitive starting pay + monthly bonus opportunity
  • Paid Time Off accrued throughout the year, increasing with years of service
  • Career opportunities throughout the United States
  • Generous 401(k) match with Traditional and/or ROTH choices
  • Affordable Health Insurance/medical benefit options with up to a $1,000 annual Health Savings Account employer contribution
  • EXTRA Healthy Wellness program that includes the potential for $70 each month in credits towards your medical premium and $100 in annual rewards for participation
  • Education support program (pursuit of bachelor’s degree)
  • BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.

Your Responsibilities

  • Manage the day-to-day operations of the site
  • Develop customer relationships by identifying their storage needs and providing solutions
  • Improve sales objectives with prospective customers through unit rentals, insurance of rentals, and retail sales of moving materials
  • Guide new customers through rental processes and agreements
  • Handle cash and balance receipts, pursue collections, post payments, and process daily bank deposits with integrity
  • Ensure the facility meets the highest cleanliness standards. You accomplish this by cleaning units, sweeping, mopping, changing light bulbs, and other basic general maintenance duties
  • Perform independently with a focus on teamwork as you partner with other stores in the area
  • Run errands for the facility and travel as needed to other retail locations

Your Qualifications

  • 2+ years of customer service experience (i.e. retail sales, restaurant, sales associate, front desk, site management, and/or other customer-centered sales roles)
  • 1+ year of experience in a leadership or supervisory role is helpful, but not required
  • Intermediate computer skills
  • Valid Driver’s License with access to reliable transportation
  • High School Diploma or GED equivalent, a college education is a plus

Note: If you have experience working in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales.
We value diversity at Extra Space Storage. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are a current Extra Space employee, please apply through the "Find Internal Career Openings" in Workday.

Location: 602 N Howard St, Baltimore, MD 21201, USA

Job Type: Full-time

Application Question(s):

  • Our standard operating hours range from 9 am to 6 pm, Monday – Saturday, and four hours on Sunday (varies by location).

Are you available to work within the standard operating hours?

  • What are your current salary expectations?

Education:

  • High school or equivalent (Required)

License/Certification:

  • Driver's License (Required)
Posted
11/24/2021
Salary Range
$46,000.00 - 93,000.00
per Year
Salary range estimated by
Location
Baltimore, MD 21201, US
Apply Now