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Administrative Assistant/Registrar

Position Summary
The Administrative Assistant (AA) will be responsible for performing all functions necessary to maintain the efficient workflow of all front desk receptionist duties.

Essential Duties & Responsibilities

  • Stand and greet all patients as they arrive in a friendly, courteous, and professional manner
  • Demonstrate and maintain a working knowledge of customer service principles, and departmental expectations regarding customer service
  • Routinely check and respond to work e-mail
  • Document in the computer system all necessary demographic, insurance, and financial information
  • Maintain patient charts; including creating new files, scanning files into the computer system, filing, shifting, and breaking down charts
  • Responsible for photocopying records and documents for billing purposes
  • Perform clerical duties, including mail delivery, faxing, copying, and scanning
  • Responsible for answering, screening, and directing incoming phone calls
  • Collect co-payments or other applicable financial payments
  • Performs exit interviews with all patients
  • Facilitate daily deposits and perform cash reconciliations
  • Maintain daily financial log including documenting patient financial class, amount owed, amount collected, and scanning completion
  • Maintain daily patient log including documenting chief complaint, time and date of entry, time and date of exit, services rendered, and discharge/transfer information
  • Document patient volumes for the previous day
  • Maintain and compile reports and informational packets for distribution
  • Perform any job related to the registration process
  • Perform other duties as assigned__

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Qualifications
EDUCATION & EXPERIENCE

  • High school diploma or equivalent
  • 1-3 years office experience in a health care setting preferred
  • Previous customer service experience preferred
  • Must be able to effectively communicate with customers both in person, and over the telephone
  • Must have understanding of basic medical terminology

LANGUAGE/MATH/REASONING ABILITY

  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
  • Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations

COMPUTER SKILLS

  • Basic computer skills

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Benefits:

  • Flexible schedule

Schedule:

  • 12 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Night shift
  • Weekend availability

Education:

  • High school or equivalent (Required)

Experience:

  • Registration / Customer Service: 1 year (Preferred)
  • Emergency Department: 1 year (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Work Location: One location

Posted
11/21/2021
Location
Crosby, TX 77532, US