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Service Technician

Sears Home Services - North is currently seeking a Service Technician to join our team!

A sign-on bonus may apply to qualified candidates!

About:

Sears Home Services, dba Transform Home Services LLC, is a leading provider of Home Improvement, Protection, and Repair services nationwide. We serve over 10 million customers annually with services including Appliance Repair, Home Warranties, and Home Improvement solutions such as Kitchens, Windows, Doors, Flooring, HVAC, and more. We partner with most of the leading Home Services-related retail brands including Sears to help customers improve their homes and their appliances within.

Salary: $17.00 - $28.00/hour

Schedule: Monday - Friday, 7am to 5pm; occasional weekend hours based on business needs.

Benefits:

  • Medical, Vision, and Dental insurance offered
  • Service van, specialized tools, and uniforms provided!
  • Laptop computer and Smartphone for service calls
  • Industry training and career growth opportunities
  • Various incentive plans with great earning potential!

Responsibilities:

  • Providing timely and quality repairs of customers' products
  • Maintaining high-quality customer service and care
  • Promoting and selling additional products and services
  • Meeting key performance metrics and/or productivity goals
  • Providing knowledgeable and courteous repair service
  • Looking for ways to improve business performance and enhance the customer experience
  • Communicating benefits of the Value Added Services Process to the customer

Qualifications:

  • 1+ years of service technician experience
  • 1+ years of parts inquiries and ordering experience
  • 1+ years of appliance repair or refrigeration experience preferred
  • High school diploma or general education degree (GED) required
  • CFC/EPA Certification is required to have or be willing to obtain (applicants holding a master-level trade/occupational license(s), ie HVAC/Mechanical, Electrical, General Contractor, Plumbing may be used to qualify or given hiring preference and additional compensation based on business needs) required
  • Valid State Driver’s License
  • Working mechanical knowledge, including the use of tools and test equipment
  • Ability to perform accurate repair of customer product
  • Ability to follow directions and specific process steps to ensure quality workmanship
  • Flexibility to work variable and flexible hours, including overtime
  • Must complete all technician training elements within required timeframes
  • Must be at least 18 years of age
  • Ability to occasionally lift up to 100 lbs.

Indeed Hire and Sears Home Services - North are working together to find the best candidate for this job.

By applying, you agree to be contacted by our agent, Indeed Hire, and receive updates via text and phone about your application.

Job Type: Full-time

Pay: $17.00 - $28.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Professional development assistance
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Signing bonus

Ability to commute/relocate:

  • Topsfield, MA: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • What is your target salary for this job, and what is the minimum salary you would accept for this job?
  • Will you require visa sponsorship now or in the future?
  • Tell us a bit more about your experience as it relates to this job.
  • What is the best phone number and best email address to reach you regarding your job application?

Education:

  • High school or equivalent (Required)

Experience:

  • Appliance repair or refrigeration: 1 year (Preferred)
  • using a multi-meter for electrical current testing: 1 year (Preferred)

License/Certification:

  • Driver's License (Required)
  • CFC/EPA (Preferred)

Work Location:

  • On the road

Work Remotely:

  • No

Work Location: On the road

Posted
11/21/2021
Salary Range
$29,000.00 - 39,000.00
per Year
Salary range estimated by
Location
Topsfield, MA 01983, US