Case Manager, Community Mental Health

Job Description

Case Manager Bilingual English/Spanish preferred, but may not be required

Please send Resume with Salary requirement

Under general supervision of the Program Supervisor this position provides case management and other related mental health services for persons with mental health disorders.

Depending on the program, may include children and/or adults.

This position is responsible for maintaining a caseload as well as conducting outreach and group work. Completes case management assessments, collaborates with families/significant others, facilitates needed services and linkages such as housing, benefits, employment, education, medical/health care, and/or substance abuse supports.

This position works in the office as well as with clients in the community (field work included). Some work may be conducted by phone or telehealth (but not all).

1. Conduct assessment upon admission of client's psychosocial history and skills, vocational and educational history and case management needs

2. Manage a caseload of assigned clients with an array of psychiatric disabilities, developmental and learning disabilities.

3. Develop and implement realistic and relevant treatment plans, in accordance with LA County DMH regulations and agency policy.

4. Provide individual, group and family treatment and services to reduce symptoms and to develop skills, social support and resources needed to live independently.

5. Include families/significant others in the treatment process as appropriate.

6. Document all services provided and maintain appropriate productivity standards and documentation timelines set by the agency.

7. Assess and monitor progress of clients to evaluate success of treatment and interventions as needed.

8. Provide, refer, and/or links clients and/or family/significant other to support services as needed. This may include, but is not limited to: mental health and co-occurring substance abuse rehabilitation, coordination of healthcare needs, vocational, education and socialization, housing, money management, and community integration.

9. Consult, confers and coordinate with referring and other community agencies and resources.

10. Assist clients in managing appointments for treatment, housing, benefits, employment/education, and other necessary appointments.

11. Participate in team meetings to provide information and make recommendations for treatment, discharge planning, and client management.

12. Participate in various meetings, including case conferences, group supervision, and staff meeting.

13. Documentation/billing- manage charts (electronic- Exym)

Minimum Position Requirements:

  • BA in social work, psychology, or related field and 2 years mental health experience, or other related degree and applicable experience.
  • Ability to understand and interpret information, follow instructions and manage workflow.
  • Experience with culturally diverse population
  • Strong Interpersonal skills; ability to work effectively with people in a constructive manner within a community-based treatment setting.
  • Able to communicate in a clear, precise and professional manner.
  • Ability to apply professional judgement in solving difficult issues.
  • Able to multi-task in a fast paced environment.
  • Current driver's license, with valid registration, and insurance required (clean driving record) .
  • Must be able to clear a Department of Justice and FBI background check as required by the CCL (Community Care Licensing ) guidelines.
  • Must be willing to provide services in the office and in the community. Also have ability to effectively communicate via telehealth platform and via phone when needed.


  • Experience in the provision of case management services for persons living with mental illness.
  • Substance Abuse counseling/support experience
  • Knowledge of Los Angeles County Department of Mental Health- a plus
  • Please and be sure to put to put Case Manager- Woodland Hills in the subject line

Job Type: Full-time


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance


  • 8 hour shift
  • Day shift

COVID-19 considerations:
Strong COVID-19 safety precautions are in place including physically distancing, PPE provided and required by the agency, and COVID-19 vaccination is required for the health and safety of all staff and clients.


  • Bachelor's (Preferred)


  • Spanish (Preferred)


  • California Driver's License (Required)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location

Salary Range
$43,000.00 - 65,000.00
per Year
Salary range estimated by
Los Angeles, CA 90079, US
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