COVID Emergency Rental Assistance Navigator

Job Description: COVID Rental Assistance Program Navigator

Reports to: Director of Client Services

The Religious Coalition is a faith-based nonprofit that provides financial assistance for emergency needs. The COVID Rental Assistance Program Navigator will be a primary role at the Coalition and will have several different duties to ensure the efficiency of the COVID Emergency Rental Assistance Program. This will be a temporary position to begin March 15th, 2021 through September 30th, 2022 (position may extend longer).

The following are duties to expect while employed as the COVID Rental Assistance Program Assistant

~Responsible for managing and answering the COVID response phone line

~Responsible for responding to client inquiries

~Responsible for checking voicemails and e-mails daily and relaying pertinent information to appropriate staff member

~ Help process required paperwork needed to complete client assistance

~Communicate with clients regarding program requirements

~Attend monthly meeting as requested

~ Keep up with required trainings and attendance

~ Other duties as assigned


~Proficient with computer technology and Microsoft Office applications

~Strong oral and written communication skills – This position will require phone communication and etiquette

~ Excellent time management and organization skills

~Strong attention to detail

~Reliable and diligent

~Read, understand, & comply with the organizational Policy and Procedure manual and other procedural memos as provided

~ The ability to work in a busy office environment

~ The ability to be both compassionate and firm when dealing with clientele regarding internal policy

~ Willingness to help staff and other volunteers with misc. duties

Signature___________________________________________________ Date: __________________________

Job Types: Full-time, Contract

Pay: $35,000.00 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Paid time off
  • Parental leave
  • Vision insurance


  • 8 hour shift
  • Monday to Friday

COVID-19 considerations:
Majority of the work is completed remotely. Two days a week are required in office.
Masks are required. Barriers are in place for any in person appointments.
Vaccination strongly preferred with confirmation.

Work Location: One location

Salary Range
$29,000.00 - 42,000.00
per Year
Salary range estimated by
Frederick, MD 21701, US
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