Direct Support Professional

KenCCID strives to promote dignity and choice to empower individuals with intellectual and developmental disabilities (our “Individuals”) to reach their full

Position Summary

The Direct Care Professional is responsible for promoting a supportive, structured relationship for Individuals with Disabilities, which fosters Individual development and self-sufficiency; and enriches the Individual’s quality of life. The DC professional is responsible for maintaining a safe, supportive, home environment which facilitates the development of self-help skills among Individuals. The primary role is to provide the appropriate supports tailored to the needs and desires of each Individual to enable each to live as independently as possible in accordance with the Assessment and ISP. The DC Professional is expected to recognize when an individual is in a crisis and be able to utilize the appropriate behavioral and medical support services. The DC Professional will demonstrate a commitment to promoting normalcy, in the scheduling of and participation in activities, vocational training, and job goals; as well as daily home management routines that enable Individuals to lead productive and fulfilling lives. The DC Professional will follow the predetermined Assessment and ISP as set forth by the teamand ensure that all aspects of the plan are carried out. This Professional will demonstrate a commitment to enrichment of the Individual’s lives and the parameters and guidelines as set forth in the Assessment and ISP. This position reports to the Community House Manager.

Position Responsibilities

  • Ensures that the safety and well-being of the Individuals are protected at all times and that the rights of the Individuals are observed at all times.
  • Assume responsibility for Individual under your care at all times
  • Guide and supervise Individuals in their daily routines and schedules as set forth in the ISP
  • Oversee/monitor Individuals with preparation of daytime activities; encourage good personal hygiene, and appropriate behavior in their home and community
  • Ensures that Individuals are dressed appropriately for the occasion and weather conditions
  • Participate in the assessment of each individuals(s) abilities, interests and need areas toward independent living.
  • Provide input in the development of the Individual ISP.
  • Ensure that Individuals day-to day activities shall be directed towards the attainment of outcomes set forth within each ISP
  • Oversee the self-medication skills according to 6400 regulations, and when appropriate supervise in medication administration
  • Supervise Individuals’ Health care, including the administration of medications and the reporting of side effects and drug interactions caused by medications.
  • Contacts the Community House Manager, Nurse, or Medical professionals when necessary for appointments, including the filling of prescriptions, completion of appropriate forms, and informing other staff of changes in medical management and any follow-up needed
  • Implements behavior management techniques as taught by a certified trainer or behavior therapist, when needed or applicable.
  • Handle emergency situations appropriately, according to 6400 regulations and policy
  • Report any Individual’s allegations of abuse and unusual incidents (physical, emotional, sexual) or act of omission based on 6400 regulations and policy, immediately
  • Transport individuals to medical appointments
  • Perform daily record keeping both medical and routine logs
  • Maintains on-site Individual and House file system, following guidelines, as outlined in regulations and policies
  • Exchange information with next shift staff
  • Work to build Individuals’ interpersonal and interactive skills
  • Instructs and supervises individuals in the proper exercise of civil and legal rights and entitlements; including voting rights, rights to worship and to earn a living, etc.
  • Ensure that Individuals are exposed to their surrounding community to allow for successful community integration
  • Encourage and support the Individual’s’ membership and interaction with community recreational facilities, such as the YMCA, bowling alley, skating rink, museum, local movie theatre, etc., and monitors and participates in these activities in accordance with the Individual’s functioning level.
  • Train Individuals on problem solving skills and resolving conflicts, effectively
  • Recommend and expose Individuals to leisure/recreational activities (of Individual’s choice)
  • Work with Community Home Manager and Program Specialist to ensure Individuals are competent in self-management skills (in health and behavior management)
  • Provide opportunities for Individuals to have choices and make decisions in their daily living and their future goals by showing best available options
  • Work with Community Home Manager and Program Specialist to create natural supports for Individuals from families, business partners and stakeholders
  • Train Individuals on to take pride in their projects, activities and work in order to establish a sense of pride and self-esteem
  • Encourage empowerment
  • Conduct and document monthly fire drills according to 6400 regulations and policy
  • Adhere to safety standards and regulations
  • Attend Individual and inter-agency staff meetings related to Individuals
  • Attend trainings and meetings as required
  • Must adhere to Dress Code policy
  • Maintains a professional and cooperative manner in the workplace.
  • The intent of this description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.
  • Perform other duties as assigned
  • This job description is subject to sudden change

Education and Experience Requirements

  • High School Diploma or equivalent, valid Driver’s License and a minimum of two years working with people in a customer service, health/human services or business environment
  • Responsible in the overall care, health, safety and supervision of Individuals in care
  • Ability to read and understand English as it relates to reading medical prescriptions, directions, recipes, policies, procedures and directions for managing the daily life and activities of Individuals and a safe and healthy home
  • Proven communication skills both written and verbal
  • Compassionate, patient and caring work attitude
  • Able to effectively multitask
  • Math aptitude
  • Health conscious and organized in maintaining clean, safe environment
  • Demonstrated home management skills, to include, budget management, cleaning, menu preparation and nutrition and emergency steps
  • Strong team player
  • Physical dexterity
  • Successfully complete physical examination within 12 months prior to employment and every 2 years thereafter including a Mantaux Tuberculin Test/Chest X-Ray

Position Competencies

  • Proven care-giving skills
  • Ability to follow written directions/plans and record results
  • Demonstrated home management expertise
  • Skilled at budget/financial management
  • Effective at managing crisis to resolution
  • Ability to keep accurate records
  • Work well under pressure
  • Able to evaluate and assess behavior and make recommendations
  • Proficient at working with other for common goal
  • Attention to detail and accuracy
  • Show sound judgment
  • Ability to adapt to spontaneous situation

Physical Requirements:

  • Must be able to lift between 50 -75 lbs. (over 75 lbs. with assist).
  • Must be able to shovel snow and climb/walk stairs and physically adept at doing household chores such as sweeping, emptying the dishwasher, cleaning bathrooms, kitchen and bedrooms.
  • Must be able to transfer individuals to and from wheelchair.
  • Must be able to walk in malls, outside, in stores, etc. to accompany individuals.
  • Must be able to push and pull wheelchair up to 175 lbs.
  • Must be able to bend over to assist an individual.
  • Must be able to drive a car.
  • Must be able to read instructions on small labels.
  • Must be able to read a computer screen.
  • Must be able to type in to a computer.

Job Types: Full-time, Part-time

Pay: $14.00 per hour


  • Dental insurance
  • Health insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance


  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Overtime
  • Weekend availability

Supplemental Pay:

  • Bonus pay

Application Question(s):

  • Are you able to work at least one day of the weekend?
  • Are you able to work in Northeast Philadelphia?


  • High school or equivalent (Required)


  • English (Required)


  • Driver's License (Required)

Work Location: Multiple Locations

Salary Range
$19,000.00 - 32,000.00
per Year
Salary range estimated by
Philadelphia, PA 19117, US
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