work At Home Health Insurance Agent

Ameridial healthcare division is looking for healthcare customer service agents to join our team!

This is a 100% virtual position! You can train and work at home

To be considered for this position you must reside in one of the following states

Florida, Georgia, Idaho, Illinois, Louisiana, Mississippi, New Jersey, North Carolina, Ohio, South Carolina , Tennessee, Texas, Utah, Washington, West Virginia

We will provide you with equipment needed to perform the job duties.

We have a variety of shifts Monday thru Friday 8am-8pm including working Saturdays 9am-1pm This is a full time position and would require an 8.5 hour shift Monday thru Friday

Essential Job Duties

  • Respond to customer phone inquiries through inbound and outbound calls.
  • Access and interpret customer accounts and provider data to provide answers to inquiries
  • Assist customers with any billing issues they are having
  • Document all customer interactions

Requirements

  • 1 year of call center experience with experience in outbound & inbound calls
  • 2 years of customer service experience from an office environment
  • 6 months of work at home experience in a call center setting
  • Attend the mandatory 3 week training Monday thru Friday 9am-5pm
  • Previous experience in the healthcare field with an insurance background
  • Knowledge of medical terminology
  • Quiet place to take calls in
  • High Speed internet

Qualifications

  • Strong written and communication skills
  • Excellent attention to detail with good problem solving skills
  • Proficient with MS Office, Word & Excel
  • Strong customer service mindset
  • Knowledge of HIPAA regulations
  • Excellent organizational and interpersonal skills

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed

Job Type: Full-time

Pay: From $21,480.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Work from home

Schedule:

  • Monday to Friday
  • Weekend availability

Education:

  • High school or equivalent (Required)

Experience:

  • call center: 1 year (Preferred)
  • work at home: 1 year (Preferred)
  • health care: 1 year (Preferred)
  • health insurance: 1 year (Preferred)

Work Location: Multiple Locations

Company
Ameridial Inc.
Posted
11/14/2021
Salary Range
$24,000.00 - 51,000.00
per Year
Salary range estimated by
Location
TX, US
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