Administrative Assistant

FLSA STATUS: Non-Exempt

SCHEDULE: Monday - Friday, 8:00 AM to 5:00 PM

PRIMARY PURPOSE:

This position is responsible for being the first point of contact for all incoming phone calls for the Online Sales team. This position will answer general questions related to the Online Sales team and assist operations with various administrative functions, including completing daily runs to the dealer room for titles, and completing outbound calls to grow our customer base.

WHY HOUSBY?

Housby offers a flexible environment, competitive benefits, and a culture that promotes growth, along with celebrating success. Here at Housby we realize that our greatest asset remains our employees, and we are committed to developing and promoting our talented individuals to support our future leadership needs.

FOCUS:

  • Essential Duties include the following. Other duties may be assigned.
  • Answer and source incoming phone calls.
  • Answer general inquiries and questions related to Online Sales.
  • Complete daily trips to the Polk County Dealer Room for title needs.
  • Assist with title-related mailings.
  • Assist with customer registration and approvals.
  • File and scan invoices for the Online Sales accounting team.
  • Make up to 50 calls per week to potential customers in order to grow the online platform.
  • Log phone calls into marketing database.
  • General office and clerical duties, and other tasks, as assigned.
  • Complete administrative functions in the absence of the Housby Care Representative.
  • Function in accordance with established standards, procedure, and applicable laws.
  • Maintain a professional image at all times.
  • Expected to follow the Company's safety rules and policies.
  • Other projects/tasks as assigned.

SKILLS & EXPERIENCE:

  • High accuracy and attention to detail.
  • Valid driver's license and dependable transportation.
  • Previous Microsoft Office experience.
  • Excellent customer service and strong communication skills.
  • Bi-lingual in Spanish highly preferred.
  • Highly organized.

EDUCATION:

  • High School Diploma or GED

PHYSICAL DEMANDS:

  • Strong oral communication over the phone and in person.
  • Ability to view a computer monitor.
  • Sitting for extended periods of time.
  • Alpha/numeric keyboarding.

WORK ENVIRONMENT:

  • The work environment for this position can be varied, due to the differences in our work site. While performing the duties of this job, the employee may occasionally be exposed to moving mechanical parts, fumes, or airborne particles, toxic and outside weather conditions.
  • The noise level in the work environment is usually low to moderate.

COMPENSATION AND BENEFITS:

  • Competitive Hourly Rate (BOE)
  • Benefits include medical, dental, vision, life insurance, 401(k) with company match, and more!
  • 120 Hours of PTO after the first year of employment.
  • 9 Paid Holidays
  • Energetic and transparent work environment and great company culture.
  • Ongoing training and professional development opportunities.

Housby is an Equal Opportunity Employer.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

Education:

  • High school or equivalent (Required)

Experience:

  • Administrative: 1 year (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location

Company
Housby
Posted
11/14/2021
Salary Range
$25,000.00 - 36,000.00
per Year
Salary range estimated by
Location
Des Moines, IA 50313, US
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