Customer Service Associate / Mailroom

Responsibilities:

· Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.)

· Lift heavy boxes, files, or paper when needed

· Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude

· Demonstrate flexibility in satisfying customer demands in a high volume, production environment

· Consistently adhere to business procedure guidelines

· Adhere to all safety procedures

· Take direction from supervisor or site manager

· Maintain all logs and reporting documentation; attention to detail

· Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc)

· Operating mailing, copy or scanning equipment

· Shipping & Receiving

· Handle time-sensitive material like confidential, urgent packages

· Perform other tasks as assigned

· Scanning incoming mail to recipients

· Perform file purges and pulls

· Create files and ship files

· Provide backfill when needed

· Enter information daily into spreadsheets

· Identify charges and match them to billing

· Sort and deliver mail, small packages

Minimum Requirements:

· Minimum of 6 months customer service related experience

· High school diploma or equivalent (GED) required

Qualifications:

· Keyboarding and Windows environment PC skills required (Word, Excel, and PowerPoint preferred)

· Experience running mail posting equipment a plus

· Excellent communication skills both verbal and written

· Lifting up to 55 lbs with or without accommodations

· Willingness and availability to work additional hours if assigned

· Ability to effectively work individually or in a team environment

· Competency in performing multiple functional tasks

· Ability to meet employer's attendance policy

Job Type: Part-time

Experience:

  • Mailroom: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Location: One location

Posted
11/14/2021
Location
Las Vegas, NV 89105, US
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