Lead Sales/Key Holder

Position Summary
The Lead Sales Key holder position provides daily support to management team by performing opening and closing routines, providing supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guest. S/he will perform operational functions in the assigned area of accountability Sales to ensure the store meets company expectations.

Specific Responsibilities

  • Effectively perform operational functions: open and close the store, register functions and back office procedures.
  • Provides store supervision during manager-on-duty shifts to ensure that the store meets financial targets.
  • Conducts warm-up and cool down meetings with associates and coaches associates to productivity and performance.
  • Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manager-on-duty shifts.
  • Meet personal productivity targets and goals, while providing exceptional customer service to our guests.
  • Comply with all company policies and procedures.
  • Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.
  • Perform projects and assignments as directed by the management team.
  • Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority. Achieve personal SPH targets.
  • Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals.
  • Provide training and coaching expertise to associates in selling, product knowledge, clienteling and in-home services.

Requirements & Qualifications

  • 1-3 years retail sales experience with shift supervision experience preferred
  • 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred. Specialty retail preferred.
  • Effective communication, organization and leadership skills. Proven ability to motivate and influence others through personal actions and examples.
  • Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday. Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
  • Availability to work a wide variety of shifts, including mornings, nights, weekends and holidays, in addition to our peak business periods such as the holiday season (November and December).

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Job Type: Part-time

Posted
11/06/2021
Location
Atlanta, GA 30326, US
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