Key Holder position

Babeth’s Feast is a new innovative retail concept based in New York City, revolutionizing the way frozen food is sold in the United States. Babeth’s Feast invites you to rethink the possibilities of frozen food. We are reinventing the meal with hundreds of delicious ready-made dishes and pristine produce, flash-frozen to preserve flavor and nutrition at their peak. Welcome to convenience without compromise!

In addition to our e-commerce operation, we opened a flagship store on New York’s Upper East late 2014. We will expand late summer this year to the Upper West Side, opening a second store.

We are seeking Key Holders to join our team.

She/he is responsible for building talent, driving results and managing operational excellence, building brand awareness and loyalty in order to deliver consistent positive customer experiences and sales.

We are looking for someone with a high energy level, a passion for great food, a willingness to roll-up his/her sleeves to do whatever is necessary to ensure the success of the venture.

This is a unique opportunity to be part of an energetic leadership team, growing a new successful business concept in the food retail world. Considering the growth plans of our company, this position could lead to higher level responsibilities in future.

What we expect

  • Meet sales goal
  • Know company history and values
  • Manage retail staff in the absence of General Manager or Assistant Manager
  • Induce and train new employees
  • Regularly train staff on new procedures and product launches
  • Stay familiar with internal policies and programs contained in Babeth’s Feast Associate Handbook
  • Learn and apply company selling techniques and sales standards
  • Assist customers with their choices of products and recommend solutions based on their needs
  • Recommend products to simplify and/or enhance customers’ home entertainment needs
  • Provide superior customer assistance and suggestion
  • Handle customer complaints with courtesy
  • Organize food tasting and food demonstration
  • Use teamwork to assist all associates in providing customer service and maintaining store cleanliness and order standards in store areas (selling floor, cash register, back room, walk-in freezer)
  • Ensure that products are received in good condition (ie temperature level)
  • Ensure that products are always stored in the appropriate conditions
  • Ensure that FIFO rules is applied at all time by all staff
  • Maintain merchandising display
  • Follow and check staff performance on opening and closing procedures
  • Ensure full cleanliness and order of entire location (selling floor, register, backroom and freezer)
  • Communicate throughout the day with Manager(s) to insure efficient store operations
  • Report operational issues to Assistant Store Manager or Store Manager in an expedient manner.

Key Performance Indicators are: conversation rate, individual sales and average transaction value against goals, store sales and average transaction value against goals


  • 4+ years work experience in retail sales
  • Proven ability to motivate sales team
  • Entrepreneurial mindset including adaptability, flexibility and reactivity
  • Must possess a passion for great food, customer service and selling
  • Excellent oral and written communication skills required
  • Basic math skills are necessary
  • Computer literacy with POS necessary. Knowledge of MS Office a plus
  • Strong work ethic, leads by example

What we provide

  • An opportunity to be an early member of our founding team
  • Mentoring and guidance from experienced entrepreneurs
  • An entrepreneurial environment where you can shape the culture
  • Competitive compensation
  • Bonus opportunities
  • Paid Vacation
  • Generous discount
  • Medical Insurance
  • Healthcare and Dependent Care Flexible Spending Accounts
  • Transit and Parking Accounts

Please send resume and cover letter with the following subject line: “Key Holder position”

Job Type: Full-time


  • Retail Sales: 2 years (Required)
  • Food: 2 years (Required)
Babeth's Feast
New York, NY 10261, US
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