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Call Center Representative - Up to $15 - Potential Remote

Must live within a 50 mile radius of Phoenix, AZ., as these positions can potentially become remote!

Call Center Agents (Inbound/Outbound) are liaisons between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Essential Duties and Responsibilities: (Other duties may be assigned)

  • Must be comfortable making outbound calls to upgrade, offer promotions, retain customers, or gaining customers back.
  • Deliver prepared sales pitch, reading from scripts that describe products or services, in order to influence potential customers to purchase a product or service
  • Reduce customer’s concerns by creating value in a product or service
  • Closing sales and leading customer through the purchasing process
  • Ability to solve practical problems and deal with constant changes in situations affording the customer options and solutions.
  • Adhere to QA requirements and utilize a call flow
  • Comply with federal and state regulations, as well as company and client policy, with regards to the handling of consumer confidential information.

Characteristics of an ideal candidate:

  • Minimum three months of telemarketing, retail, or sales experience: in-person or via phone
  • Professional demeanor
  • Excellent communication skills (Speak with clear diction and proper grammar)
  • Proficient with basic technology applications; email, internet browsers, search engines and data management systems
  • Ability to work independently as well as part of a team (Promotes positive work environment)
  • Basic math skills

What We Offer:

  • Attendance bonus
  • Fun and friendly work environment
  • Flexible schedules
  • Benefits; medical, dental, vision, and 401k
  • Excellent advancement opportunities
  • Referral Bonus Program

Get a jump start on your application @ www.empereon-constar.com, "Careers".

Job Type: Full-time

Pay: $14.15 - $15.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift

Supplemental Pay:

  • Bonus pay
  • Commission pay

COVID-19 considerations:
We maintain the cleanliness of our building, and practice social distancing to ensure the health and safety of our employees.

Application Question(s):

  • Are you willing to undergo a background check, in accordance with local laws and regulations?

Education:

  • High school or equivalent (Required)

Experience:

  • Call center: 1 year (Preferred)
  • inbound/outbound calls: 1 year (Preferred)
  • computer navigation: 1 year (Preferred)
  • customer service: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No
Posted
11/06/2021
Location
Phoenix, AZ 85053, US