Workers' Compensation Claims Specialist

A national third party claims administrator is seeking an experienced Workers’ Compensation Claims Specialist to handle workers’ compensation claims and related activity for designated self-insured accounts in states Minnesota and Wisconsin. This position allows the flexibility to telecommute from your own home!

To handle all workers’ compensation claims and related activity for designated accounts and to coordinate the activities, workflow, and delivery of worker’s compensation claim services for the department.


  • Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner.
  • Investigate, evaluate, and resolve lost time Workers’ Compensation claims, including litigated claims.
  • Mediates situations as they arise between the insured and the insurance company, to include researching coverage issues.
  • Enters and maintains accurate information on a computer system during the claim process, to include final settlement information.
  • Generates checks for indemnity and medical payments daily.
  • Compiles and interprets Workers’ compensation reports on designated accounts, as requested.
  • Participates in claim reviews and attending Risk Control Workshops when requested by agency partners or insureds, either in person or by phone.
  • Ability to adjudicate lost time claims in multiple jurisdictions.
  • Develops and monitors consistency in procedural matters of claim handling process within CRS.
  • Willingness to become licensed if required in jurisdiction where claims are handled.


  • Minimum of five year’s claim experience with strong background in Workers’ Compensation claim handling.
  • A high school diploma or GED equivalent required, college degree preferred.
  • Jurisdictional expertise and required licensing as needed in MN and WI.
  • Knowledge of workers’ compensation insurance coverage and the ability to apply knowledge in the performance of the job duties.
  • Skillful knowledge of claims processing procedures.
  • Ability to work with persons under adverse or highly emotional conditions.
  • Knowledge of organizational methods and the ability to manage multiple tasks/duties simultaneously.
  • Willingness to pursue industry-related education.
  • Ability to work core business hours Monday – Friday and willingness to work extended hours, as necessary.

We offer a competitive benefit and salary package.
Pre-offer background check required.

Job Type: Full-time


  • Five years' workers' compensation claims experience: 5 years (Required)
Salary Range
$28,000.00 - 47,000.00
per Year
Salary range estimated by
Milwaukee, WI 53244, US
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