Sales Associate

Jarrett Bay- Sales Associate Job Description

As an employee at Jarrett Bay Offshore you are a representative for the company, Jarrett Bay Boatworks. To many people you will be the only example they experience of Jarrett Bay’s customer service and company culture (the accepted behaviors and values of a company). For this reason it is most important to always be mindful of our customers and their needs. The customer comes first and we are here to serve them.

Customer Service- Customer service is the most important aspect of this role. As a sales associate your responsibility is to offer customers a pleasant, courteous, prompt service. This begins the moment the customer walks into the store. In order to provide excellent customer service an associate should be outgoing, happy, and like working with people.

  • Provide courteous, professional, prompt service- smile, greeting, engage in conversation
  • Welcome customers when they enter the store, thank customers when they leave the store
  • Provide after-sales service to encourage revisit customers
  • Assist customers who need help finding a specific item, recommend a comparable item if item is out of stock
  • Connect with customers in conversation so you may effectively assist with their needs
  • Approach customers who seem confused or lost and offer assistance

Sales Associate Qualifications

  • Must be willing and able to work flexible hours including weekends, and holidays
  • Excellent customer service skills
  • Cheerful, positive attitude, effective communication skills
  • Strong team player, yet able to work efficiently with minimal supervision
  • Ability to multi-task, attention to detail, organization skills
  • Ability to stand for long periods of time
  • Maintain the quality of the stores presentation
  • Demonstrate knowledge of the store products
  • Knowledge of store return/exchange policy

Duties/ tasks

  • Welcome customers by greeting them when they enter the store, offer immediate assistance at arrival
  • Advise customers by providing information on products
  • Open and close the cash register, count money, balance cash drawers, make bank deposits
  • Process payments; receive cash, store credit, credit cards
  • Maintain knowledge of current sales prices, promotions, discounts
  • Recommend and help locate merchandise based on customer needs
  • Clean shelves, counters, tables, floors
  • Bag or package purchase, wrap gift items
  • Regularly check inventory levels and restock when necessary
  • Refold and organize clothing to ensure organized displays
  • Create new displays, on the store floor and in front window
  • Unpack, move and handle boxes of merchandise
  • Set up merchandise displays (mannequins, window displays, display cases)

Job Type: Part-time

Jarrett Bay
Salary Range
$19,000.00 - 36,000.00
per Year
Salary range estimated by
Raleigh, NC 27609, US
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